Technical Sales Engineer – Consultant
DBSync
full-time
Posted on:
Location Type: Remote
Location: Guatemala
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About the role
- Support Mid to Enterprise clients and evaluate both business and product requirements.
- Generate functional specifications and act as a liaison between our customers and the engineering teams.
- Own and drive new features from high-level requirements through operational delivery.
- Must have knowledge of SQL, Data warehousing and ERP integrations.
- Prepare and develop technical presentations/ demos, setup trials or POCs to explain our company's products or services to customers.
- Collaborate with customer and sales teams to understand customer requirements and provide sales support.
- Research, develop and modify products to meet customers' technical requirements and needs.
- Help customers who have problems with installed products and recommend improved or upgraded materials and machinery.
- Solicit and log client feedback and evaluate the data to create new sales and marketing strategies to target customers.
- Identify areas for improvement and communicate these issues as well as possible solutions to upper management.
- Train other members of the sales team on the technical aspects of the company's products and services.
Requirements
- A bachelor's degree in engineering, marketing, business administration, or related field.
- Experience in sales and the technology field.
- Strong communication, interpersonal, customer service, and technical sales skills.
- The ability to relate technical information to non-technical customers.
- Excellent technical and problem-solving skills.
- Good leadership and teamwork skills.
- Willingness to continue your sales and engineering education.
- 5 years experience in IT software (Knowledge of databases, CRM, and programming languages)
- Good understanding of APIs and Postman for testing and integration
- Experience with Salesforce / Microsoft Dynamics / HubSpot (CRM platforms)
- Knowledge of ERP systems and their application in business processes
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLData warehousingERP integrationsAPIsPostmandatabasesCRMprogramming languagestechnical presentationsproblem-solving
Soft Skills
communicationinterpersonalcustomer servicetechnical salesleadershipteamworkcustomer requirements analysisfeedback solicitationsolution communicationtraining
Certifications
bachelor's degree in engineeringbachelor's degree in marketingbachelor's degree in business administration