DBSync

Technical Sales Development Representative

DBSync

full-time

Posted on:

Location Type: Remote

Location: Guatemala

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Tech Stack

Cloud

About the role

  • Deliver outstanding sales service and support to ensure high customer satisfaction.
  • Conduct product demonstrations and clearly communicate product features and technical value.
  • Guide clients through complex technical sales discussions, ensuring they understand the value of DBSync's solutions
  • Build prospect lists and generate new leads through outbound cold calls, emails, and follow-ups.
  • Manage full-cycle sales to meet monthly, quarterly, and annual revenue targets.
  • Collaborate with product, support, and marketing teams to ensure a consistent customer experience.
  • Work closely with product, marketing, and customer success teams to refine sales strategies.
  • Address customer questions, troubleshoot issues, and coordinate with tech teams for resolution.
  • Stay updated on industry trends, product developments, and competitors.
  • Identify opportunities to improve sales processes and enhance customer engagement.

Requirements

  • 3-5 years of experience in IT or SaaS sales, preferably in B2B environments.
  • Experience with outbound sales, including cold calling, list building, and lead qualification.
  • Expertise in B2B Mid/enterprise sales and selling cloud-based or SaaS solutions.
  • Strong understanding of sales principles and customer service best practices.
  • Excellent verbal and written communication skills, with strong presentation abilities.
  • Deep technical understanding of data integration, cloud technologies, and SaaS-based solutions.
  • Strong analytical and problem-solving skills; able to interpret customer needs and market signals.
  • Familiarity with Salesforce CRM is a plus.
  • Energetic, friendly, and customer-centric mindset; strong work ethic in a fast-paced environment.
  • MBA preferred but not required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesSaaS solutionsdata integrationcloud technologieslead qualificationcold callingsales principlescustomer service best practicesanalytical skillsproblem-solving skills
Soft Skills
customer satisfactioncommunication skillspresentation abilitiescollaborationcustomer engagementenergetic mindsetfriendly demeanorstrong work ethicadaptabilityteamwork
Certifications
MBA