DaySmart

Account Manager

• The Account Manager will manage a portfolio of accounts in the Eastern Time Zone and play a vital role in Sawyers ability to help retain and develop these small businesses
• This is a client-facing role that requires empathy, resourcefulness, tech savvy, and a passion for supporting educators and small businesses in the children's activity industry
• Key responsibilities include account management, feature adoption, customer success & retention, identifying opportunities, client communications, reporting & analytics, collaboration with Onboarding/Support/Product, and technical knowledge to support client goals
• Salary and benefits described; remote/hybrid/office flexibility
• US-based with a distributed work environment