Day One Agency

AI Operations Associate

Day One Agency

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $75,000 - $85,000 per year

Job Level

JuniorMid-Level

Tech Stack

PMPSpark

About the role

  • Partner with the Senior Director of AI Transformation to deliver internal AI initiatives, pilots, and tool onboardings.
  • Keep projects organized, maintaining timelines, documentation, and progress updates across AI workstreams.
  • Collaborate with Creative, Strategy, Production, IT, and People teams to keep efforts aligned and moving forward.
  • Track goals and metrics, helping capture learnings and impact along the way.
  • Support AI tool onboarding, licensing, and system setup in partnership with IT.
  • Support new AI tool rollouts by creating guides, templates, and training materials that make learning easy.
  • Keep our internal AI knowledge base up to date with best practices, FAQs, and playbooks.
  • Assist with planning and scheduling internal training sessions and workshops.
  • Ensure our AI communications stay clear, consistent, and accessible for everyone.
  • Help shape processes that make AI adoption simple and scalable across teams.
  • Stay curious about emerging AI tools and share what’s relevant and inspiring for our work.
  • Act as a connector between teams — helping spark excitement, build confidence, and bring ideas to life.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 3–4 years of experience in operations, program or project management, or digital enablement — ideally within creative, marketing, data-driven, or tech-focused environments.
  • Experience working with or supporting teams using AI tools or automation, and genuine enthusiasm for helping others adopt new technology.
  • Strong understanding of AI/ML concepts, data workflows, and emerging enterprise AI tools.
  • Highly organized, detail-oriented, and proactive — you anticipate needs and take initiative to move work forward.
  • Thrives in dynamic environments, keeping multiple projects and stakeholders aligned with clarity and ease.
  • Excellent communicator who brings structure, transparency, and follow-through to complex initiatives.
  • PMP, Agile, or Scrum certification is a plus.
  • You approach every challenge with curiosity, navigate ambiguity with confidence, lead with empathy, and inspire others with your positive energy.
Benefits
  • Health Care (Medical, Dental, Vision)
  • Paid Time Off and Company Paid Holidays
  • Summer Fridays
  • 401K Retirement Plan with Company Match
  • Lifestyle Spending Account
  • Paid Parental Leave
  • Commuter Benefits
  • Company Credit Card
  • Uber Business Account
  • New Business Referral Bonus
  • Employee Referral Bonus****

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI toolsautomationAI/ML conceptsdata workflowsproject managementdigital enablement
Soft skills
highly organizeddetail-orientedproactiveexcellent communicatorcuriosityempathyinspirationadaptability
Certifications
PMPAgileScrum
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