Technical Support Specialist, Level I
DAWSON
full-time
Posted on:
Location Type: Office
Location: Portland • Alabama • California • United States
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About the role
- Conduct CBRN detection operations
- Function as Project Manager when the project manager is absent
- Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files
- Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies
- Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies
- Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required
- Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes
- Supports training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes unless otherwise directed
- Submit Travel Approvals within 48hrs after members receive an Operations Order (OPORD) unless otherwise directed
- Provides support for Situation Reports (SITREPs)
- Provides input for After Action Reports (AARs)
Requirements
- Active Secret Security Clearance
- CBRN subject matter expert
- Able to carry equipment up to 50lbs.
- Have a Commercial Drivers License Class B (CDL B) or ability to obtain within 3 months following contract award
- 10 years experience in operational planning and coordination of detection and preventative activities
- 7 years hands on experience of the same
- Operational experience in planning CBRN detection operations, managing logistics, and executing detection during NSSE, events of significance to include SEAR, events of all levels (I through V), enhanced steady state, steady-state, and surge operations
- Equipment experience shall include the use of primary and secondary screening devices including spectroscopic devices and chemical identification equipment utilizing FTIR and Raman technologies
- Demonstrate tactics, techniques, and procedures for CBRN detection operations
- Excellent decision making and critical thinking skills in a high paced environment
- At least one Basic Radiation Fundamental Training Program Certification
- Primary and secondary screening preventative certifications
- Possess excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite for performance of duties
- Be able to read, write, and speak English fluently.
- Travel 50 75% during the year
Benefits
- medical, dental, and vision insurance
- a 401(k) program with employer match
- paid vacation and sick leave
- employer-paid basic life and AD&D insurance
- an Employee Assistance Program
- a flexible work environment
- several voluntary benefits including critical illness coverage, accident insurance, identity theft coverage, pet insurance, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CBRN detection operationsoperational planninglogistics managementspectroscopic deviceschemical identification equipmentFTIR technologyRaman technologytactics, techniques, and proceduresrecord keepingfleet management
Soft Skills
decision makingcritical thinkingcommunication skillspresentation skillstraining supportorganizational skillsinterpersonal skillsability to work under pressureattention to detailadaptability
Certifications
Active Secret Security ClearanceCommercial Drivers License Class B (CDL B)Basic Radiation Fundamental Training Program Certificationprimary screening preventative certificationssecondary screening preventative certifications