DaVita Kidney Care

Manager

• Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes.
• Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards.
• Conduct deep dive coaching and upskilling sessions with clinic team members, focusing on clinical drivers such as hospitalizations and patient safety concerns.
• Attend and actively participate in meetings, providing coaching to struggling teams and visiting facilities in person as needed.
• Complete action plans with team members, focusing on clinical drivers and patient safety concerns.
• Collaborate with leadership to align on priority clinics not meeting goals and work with teams to remove barriers to performance improvement through root cause analysis and coaching.
• Provide clinical outlier support by focusing on hospitalizations and quality and leveraging support from various clinical roles.
• Perform other duties as assigned.

Clinical Services Manager

Operations

• Support the IKC Operations Team in the creation, extract, and management of large datasets
• Analyze and translate the data into meaningful business insights to support multiple teammates across the Village
• Propose strategies to optimize existing or new clinical and operational processes, and support implementation of new strategies
• Engage in market-backed development of strategic plans, operational programs, and communication campaigns, with stakeholder input and root cause analyses
• Perform ad hoc data analysis and reporting to support decision-making and performance improvement
• Convey qualitative and quantitative findings in a cohesive story, including identifying themes, summarizing insights and making recommendations to drive decision-making
• Build appropriate presentations and communications
• Collaborate with and lead cross-functional teams to execute strategic analysis, implementation, work plans, or other strategic initiatives
• Identify, communicate, and execute on new opportunities and key questions related to our business or team-related functions
• Build strong relationships and closely collaborate with teammates across lanes (leadership, clinicians, central and local teams) to drive clinical and operational results
• Performs other duties as assigned or required

Analyst, IKC Operations Support

• Communicates, develops, supports, and reviews Plan of Correction for SOD’s in response to CMS/State Surveys
• Maintain record of all Survey SOD/POC submissions on the Survey Platform
• On Site field Support as needed

Survey Outcome Manager

• Serves as an enterprise clinical leader responsible for setting and advancing clinical services strategy while ensuring strong field execution
• Supports and enables field clinical operations by translating clinical priorities into clear policies, procedures, clinical content, and education that drive consistent, high-quality care
• Partners closely with Field leaders and GVPs to plan, implement, and sustain clinical strategy in clinics
• Oversees clinical writing and governance (including standards, procedures, and supporting tools) as well as the design, delivery, and evaluation of clinical education programs that build teammate capability
• Leverages data, trends, and performance metrics to monitor impact, course-correct quickly, and continuously strengthen safety, quality, and operational performance across the country
• Requires approximately 25-50% travel

Vice President – Clinical Services and Operations

Business Development Rep

• Serves as the primary strategic partner for Divisional Vice Presidents (DVPs) and Regional Operations Directors (RODs)
• Builds trust by proactively bringing new ideas, identifying growth opportunities, and independently leading market strategy
• Takes full ownership of the growth pipeline, including acquisitions, joint ventures, and new service offerings (e.g., Value-Based Care)
• Acts as the primary "door opener" for DaVita in the assigned market
• Prepares materials and presentations with high autonomy and strategic depth
• Synthesize complex information and data to present actionable recommendations.

Director, Business Development

• Oversee the design, maintenance, and governance of ROPS data marts (e.g., Netezza, BigQuery)
• Partner with IT to define requirements for data ingestion and transformation; manage the ingestion of data into our Enterprise Data Warehouse (EDW)
• Implement and enforce data governance standards, including data lineage documentation, data dictionaries, and access controls
• Act as the primary liaison between business stakeholders and technical teams to translate business needs into technical data requirements
• Identify opportunities to automate manual data processes and improve the efficiency of data delivery to the Village
• Set clear tactical and operational goals for the team
• Conduct regular performance evaluations (PDRs), provide actionable feedback, and manage individual performance to ensure team success
• Clear the path for growth by identifying and coaching each teammate based on their unique needs and career aspirations.

Manager, Data Management – ROPS

Revenue Operations

• This position manages the billing, third party insurance collections, and cash posting activities for multiple teams responsible for reimbursement operations and accounts receivable (A/R) for DaVita Rx pharmacies in accordance with company policies and in compliance with federal, state, and SOX regulations.
• Manage work of teammates and participate as necessary to ensure goals are met within established policies and procedures
• Manage the Third-Party Billing and Collections team to minimize Third-Party A/R
• Ensure appropriate controls and procedures are in place to guarantee timely and accurate billing and collections practices
• Manage the Cash Posting team to ensure all Third-Party (Insurance) and Patient payments are applied in accordance with company policies
• Complete weekly reconciliation of payments received and posted to meet Cash Controls and SOX compliance requirements
• Ensure patient billing statements are produced accurately and mailed timely each month
• Manage the Medicare Part B Billing team to ensure billing and collecting on Medicare Part B items (as well as resulting secondary billable items) are completed timely, accurately, and in compliance with all laws and regulations
• Review daily, weekly, and monthly key metrics to identify trends or areas of focus; Maintain confidentiality of all patient, teammate, and company information in accordance with HIPAA regulations and DaVita policies
• Collaborate closely and in conjunction with Director with other DaVita Rx departments and teammates as well as with DaVita facility teammates as necessary for the overall benefit of patients and achievement of mutual goals
• Maintain current knowledge of all laws, regulations, and changes that may impact the Reimbursement Operations team

Manager, Revenue Operations – ROPS

Administrative Assistant

• Ensure the timely and accurate completion of change requisitions, treatment logs, patient charts, invoices and purchase orders
• Assist patients with transportation arrangements and physician appointments
• Be the 'face' of one of our outpatient or hospital facilities
• Use administrative skills to impact the lives of our patients and their families

• This position functions autonomously and in collaboration with all members of the healthcare team to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of the healthcare delivery system for ESRD and CKD patients.
• This position provides coordination of care between the patient, family, physician, provider and care teams, the community, and Regional Operations Manager.
• Field based positions require home offices and travel to dialysis centers in designated geographic area.
• Telephonic positions that are remote will require home offices.

RN Case Manager, Experienced

IT Support

• Lead the program and organization to develop, maintain, govern, and continuously evolve the Enterprise Architecture (EA) across DaVita in alignment with modern industry standards and consulting best practices (e.g., Gartner)
• Oversee all aspects of the EA process, including business alignment, future-state planning, and roadmap development that drives modernization and optimization through innovation
• Drive the adoption of secure, standard, and interoperable platforms to support strategic business goals
• Act as a catalyst to modernize legacy thinking by incorporating AI and agentic paradigms, overseeing architecture governance
• Proactively bring solution architects and tech leaders together to build an architectural runway that improves speed to value while systematically reducing technical debt

Senior Director, Enterprise Architecture – IT

• Lead and manage clinical programs to improve patient outcomes
• Collaborate with cross-functional teams in delivering high-quality healthcare services
• Analyze clinical data to drive decisions and improve processes
• Foster a culture of accountability and performance excellence within teams

Manager, Clinical Programs

• Oversee revenue operations
• Manage team performance
• Analyze financial data
• Collaborate with cross-functional teams
• Drive operational efficiency

Supervisor, Revenue Operations

Actuary

• The IKC Actuary Manager is responsible for the actuarial modeling and financial management of our existing Integrated Kidney Care programs related to government programs such as Medicare Advantage C-SNPs and underwriting new value-based care contracts.
• Manage program financial and membership reconciliations and monitor developing program experience.
• Peer review forecasts of program experience (both claims cost and CMS revenue), BNP modeling, and the monitoring of historical experience.
• Evaluate drivers of program performance and communicate results to the leadership team and internal stakeholders.
• Analyze CMS standard reporting files such as MMR, MOR, etc. to forecast risk adjustments and CMS revenue.
• Create internal performance benchmarks and assist in actuarial process and capability development.
• Serve as a subject matter expert in Medicare Advantage programs, specific to the kidney care space.

Manager, Actuary

Insurance

• Create an inspiring vision for the future
• Tackle difficult problems collaboratively
• Instill accountability and take ownership of results
• Dedication to patient care and improving chronic kidney failure treatment

Manager, Patient Support – Insurance

• Manage program financial and membership reconciliations and monitor developing program experience.
• Peer review forecasts of program experience (both claims cost and CMS revenue), BNP modeling, and the monitoring of historical experience.
• Evaluate drivers of program performance and communicate results to the leadership team and internal stakeholders.
• Analyze CMS standard reporting files such as MMR, MOR, etc. to forecast risk adjustments and CMS revenue.
• Create internal performance benchmarks and assist in actuarial process and capability development.
• Serve as a subject matter expert in Medicare Advantage programs, specific to the kidney care space.