Support DaVita’s efforts to increase patient engagement among our Integrated Kidney Care (IKC) patient population
Analysis of contact data, patient preferences, and process adherence
Resource development, such as training, job aids, and reporting for care teammates & operations leaders
Opportunity sizing for email & SMS campaigns
Pilot design and execution
Compiling campaign learnings & recommending enhancements to drive performance
Lead data analysis, including thinking critically about assumptions
Build dashboards and/or trackers to drive action with key stakeholders
Translate learnings into strategic recommendations for optimizing current processes and/or campaigns
Support the development, piloting, and deployments of process improvements
Independently problem solve across groups
Create practical and effective resources for care teams to drive engagement processes & best practices
Manage a queue of high visibility projects with tight deadlines and cross-functional teams
Prepare Power Point presentations catered to the audience level and key meeting objectives
Create digestible training materials and resources for teammates and leaders
Communicate effectively in verbal and written formats
Requirements
Bachelor's degree required
3+ years of work experience in management consulting, project management, or a corporate strategy role preferred
Demonstrated experience and/or interest in healthcare delivery and patient experience
Strong analytical and presentation skills required (effective use of PPT & Excel tested during interview process)
Work references required
Colorado residency required (ability to commute 3 days per week)
Benefits
Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdashboard creationprocess improvementemail campaign managementSMS campaign managementtraining material developmentproject managementpresentation skillsExcelPowerPoint