DaVita Kidney Care

Senior UX/UI Researcher, Product

DaVita Kidney Care

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $104,000 - $150,000 per year

Job Level

Senior

About the role

  • Design apps (desktop, web, mobile) for physicians and teammates to help them manage, treat, and improve the lives and the care of their patients
  • Dive into a problem space, ask the right questions, and advocate for the needs of the user within the design process
  • Communicate the needs of the users to stakeholders, designers, project managers, and developers
  • Conduct research further upstream in the organization to improve clinical processes and experiment on solutions
  • Create & run multiple types of user tests, analyze the collected data, and present the results along with your recommendations and meaningful user insights to all organizational levels with the highest quality.

Requirements

  • 6+ years of experience
  • Ability to work in fast-paced agile environment
  • Take smart risks and champion new ideas
  • Work with minimal supervision on multiple concurrent projects
  • Ability to collaborate with others
  • Be open to receiving feedback and constructive criticism
  • Be willing to help teammates, share knowledge, and learn from them
  • Effectively communicate project status to management on a regular basis
  • Plans own work executing against deadlines and is a self-starter
  • 20% travel required across the U.S
  • A solid grasp of research methodology, user-centered design, testing methodologies and usability
  • Demonstrable user impact and influence on product experience
  • Research including user personas, surveys & journey maps
  • Planning and executing research projects, drawing on research from various areas of the business: analytics, customer insight, support, account managers
  • Identify the proper research methods based upon product phase and timeline
  • Recruit test participants and manage participant scheduling
  • Create test criteria and run usability study sessions
  • Experience in qualitative and quantitative results impacting product strategy
  • Partner with UX team and product managers to understand detailed requirements
  • Lead the effort to share user data and insights across the organization to build a culture of research driven decision-making
  • Develop research reports with clear and actionable recommendations
  • Ability to translate research insights into strategy
  • Effectively and creatively communicate research and play a key role in stimulating designs for the product
  • Familiar with testing methods including online remote, phone interview, surveys and focus groups and ability to introduce additional methods into our projects
  • Be passionate about all things UX
  • Ability to communicate research processes, ideas, and solutions clearly and effectively to stakeholders, teams, and users.
Benefits
  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user-centered designresearch methodologytesting methodologiesusabilityqualitative researchquantitative researchuser personassurveysjourney mapsdata analysis
Soft Skills
collaborationcommunicationfeedback receptivenessself-starterplanningproblem-solvingadvocacycreativityrisk-takinginfluence