Work collaboratively with the clinical and operations teams to develop metrics, KPIs and reporting to understand and track performance
Work with stakeholders to understand clinical interventions and operational processes to scope requirements
Create methodologies and data mapping for calculating metrics/KPIs
Leverage analytic tools, such as Tableau and Alteryx, to build reports that allow Clinical Operations leaders to monitor teammate performance and support root cause analysis
Build analytics and reporting that to proactively identify trends and areas of opportunity using medical claims and clinical operations data
Oversee reporting solutions that support various provider partnerships and programs by:
Gaining deep understanding of performance metrics and targets of various programs
Gather feedback from provider and operations partners to design and improve provider reporting
Track performance of programs across both medical cost and clinical outcomes
Partner with the account management teams to monitor and communicate program performance to executive leadership
Proactively establish cadence for reviewing program performance and sharing program insights with relevant stakeholders
Design reporting and communication materials to facilitate consistent interpretation of program performance
Develop executive level communications, typically done in PowerPoint
Adapt communication for relevant internal stakeholders (clinical, finance, operations)
Commit to continued professional growth and development as well as ensure and contribute to the growth and development of the team’s junior personnel.

Requirements

Advanced degree (Masters or higher) preferred in business, public health, health informatics, analytics, applied, math, statistics, computer science, or a related field
1-3 years management experience
3+ years of experience in a data analytics or reporting role
Experience using SQL and relational databases to extract and summarize data, preferred
Experience leading business reviews with executive leadership teams

Benefits

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticsreportingSQLdata mappingmetricsKPIsroot cause analysisstatistical analysisdata extractiondata summarization

Soft Skills

collaborationcommunicationleadershipstakeholder engagementfeedback gatheringperformance monitoringproblem-solvingadaptabilityprofessional growthteam development