Manager, Clinical Services
DaVita Kidney Care
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • United States
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About the role
- Support clinics through immediate response to adverse events and CMS surveys
- Completing safety snapshots (internal audits)
- Coaching teams on quality improvement plans and governance processes
- Provide onsite support for CMS surveys and other regulatory inspections
- Conduct deep dive coaching and upskilling sessions with clinic team members
- Attend and actively participate in meetings
- Provide coaching to struggling teams and visiting facilities in person as needed
- Complete action plans with team members
- Collaborate with leadership to align on priority clinics not meeting goals
- Work with teams to remove barriers to performance improvement through root cause analysis and coaching
- Provide clinical outlier support by focusing on hospitalizations and quality
- Perform other duties as assigned.
Requirements
- Education to commensurate with RN license or status as a Registered Dietitian
- Minimum 2 years (3 yrs. Preferred) Nephrology Experience
- Experience leading clinical function or managing nurses
- Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms
- Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively
- Bachelor’s degree in associated field preferred
- Experience in CQI methodology and techniques
- Basic understanding of state and federal regulations and requirements
- Required: Current license as RN in state of practice (TX)
- Current driver’s license, reliable transportation, and vehicle insurance in the state of residence.
- Preferred: Current CPR certification CNN or CSN, Bonet Certification within 2 years of employment.
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Nephrology experienceCQI methodologyCoachingRoot cause analysisQuality improvement plansInternal auditsAction plansTeaching adult learningTechnical communication
Soft skills
LeadershipCollaborationCommunicationCoaching teamsProblem-solvingActive participation in meetings
Certifications
RN licenseCPR certificationCNN certificationCSN certificationBonet Certification