Datmos

Ecommerce

• Define and lead the PIM/PXM strategy with Akeneo, collaborating with business and technical stakeholders.
• Design and implement product information management solutions.
• Ensure product data governance and quality.
• Configure and customize Akeneo (data models, enrichment workflows).
• Monitor product data performance and continuously improve the product experience across all channels.
• Manage integrations between the PIM and internal and external systems.
• Train teams on Akeneo and PIM best practices.

PIM/PXM Solution Specialist – E-commerce

• Lead discovery workshops with clients to gather complex business requirements, map current and future business processes (business process mapping), and align stakeholders.
• Translate business requirements into clear functional specifications, design roadmaps, and effectively guide the development team.
• Act as a trusted advisor to clients and primary technical point of contact to simplify complexity and remove ambiguities.
• Oversee milestone progress, manage the backlog, and drive User Acceptance Testing (UAT) phases and data compliance validation.
• Analyze performance indicators (KPIs) related to catalog health, content governance, and channel readiness to recommend long-term PXM best practices.

Senior E-commerce Product Owner, PXM Strategist

Product Manager

• Define and monitor key performance indicators (KPIs): establish and track success metrics focused on retention, churn reduction and customer lifetime value (e.g., CLV, repurchase rate, engagement).
• Build and prioritize a data-driven e-commerce and CRM roadmap, aligning initiatives with the client's business objectives.
• Ensure CRM and automation efforts focus on high-impact initiatives to maximize ROI for the client.
• Lead strategic workshops to identify customer pain points, buying behaviors and growth opportunities.
• Design complex omnichannel customer journeys (email, SMS, on-site) based on thorough research and competitive analysis.
• Develop advanced segmentation models and dynamic content strategies to deliver the right message at the right time.
• Translate CRM strategic objectives into clear functional and technical requirements for creative and development teams.
• Define hypotheses for A/B tests (email subject lines, automation flows, loyalty rewards) and pivot based on results.
• Prioritize the product backlog by evaluating business impact against required effort, ensuring the team stays focused on creating value.
• Serve as a strategic advisor for selecting and integrating CRM, CDP and loyalty platforms.
• Collaborate with Tech Leads and UX experts to ensure CRM strategies are feasible and seamlessly integrated with e-commerce platforms (Shopify, Magento, etc.).
• Contribute to Datmos' internal standards for CRM automation and outcome ownership.
• Define and implement loyalty, subscription and referral programs to drive sustainable brand growth.
• Ensure the CRM strategy is fully aligned with SEO, UX and acquisition efforts to create a frictionless user experience.
• Define and operationalize Datmos' vision for LTV and deliver it across client engagements.

Product Owner, CRM & Retention

DevOps Engineer

• Build intuitive, responsive dashboards and interfaces that make complex AI interactions simple for internal and client users.
• Design and maintain the cloud infrastructure (AWS/Azure/GCP) required to host AI apps and manage API connections.
• Build robust ETL pipelines to ingest, clean, and move data into data lakes for AI processing.
• Ensure all AI products meet rigorous data privacy standards, especially when handling sensitive client information.
• Implement cloud-based automation.
• Establish CI/CD pipelines to ensure the AI Task Force can deploy updates rapidly and reliably.
• Design, maintain, and optimize data lake architectures (S3/ADLS/GCS) and warehouse layers (Snowflake/Redshift/BigQuery), including partitioning strategies, schema governance, and cost optimization.
• Maintain clear documentation of data flows, transformation logic, and source-to-target mappings to support auditability and regulatory compliance.

Fullstack Developer – DevOps

AI Engineer

• Développer et optimiser des workflows agentiques complexes et multi-étapes permettant à l'IA d'exécuter des tâches et des prises de décision autonomes.
• Concevoir et maintenir des systèmes de génération augmentée par récupération (RAG) pour connecter les LLM aux données propriétaires de manière sécurisée et précise.
• Évaluer et configurer divers LLM en fonction des contraintes spécifiques aux projets, telles que la latence, le coût et la confidentialité des données.
• Établir des normes de conception d'instructions pour garantir que les sorties des modèles sont fiables, sécurisées et adaptées au contexte.
• Concevoir des stratégies de mémoire à court et long terme pour les systèmes agentiques.

AI Engineer – Ingénieur(e) en IA

Public Relations

• Oversee the entire delivery lifecycle across all service lines (eCommerce, PXM, Data & AI, Design, etc.)
• Drive the transition from a time-and-materials model to a fixed-price, outcome-based model.
• Integrate AI into production workflows.
• Define and enforce KPIs that ensure quality and on-time delivery.
• Serve as the point of contact for active client projects and coach Account & Delivery Directors.
• Monitor margins across all projects and proactively identify risks.

Vice-President – Delivery

Artificial Intelligence

• Working closely with the CEO, you will act as the architect of the AI vision.
• Lead and mentor the Task Force (engineers, developers, data scientists).
• Collaborate with department heads to identify automation opportunities.
• Design and oversee large-scale change management strategies.
• Support the sales team with high-level pitches.

AI Director

• Develop strategies to drive customer acquisition and retention.
• Create CRM and loyalty roadmaps.
• Maximize customer engagement through personalized CRM programs.
• Assist in selecting appropriate CRM and CDP platforms.
• Analyze user behavior to design tailored strategies.
• Work and collaborate with cross-functional experts.