DataVisor

Senior Strategic Account Manager

DataVisor

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $140,000 - $160,000 per year

Job Level

Senior

About the role

  • Manage and grow a portfolio of strategic enterprise accounts, focusing on long-term partnerships and customer success.
  • Develop and execute strategic account plans to achieve revenue growth targets within assigned accounts, including significant upsells and expansions.
  • Build and maintain strong relationships with key stakeholders at all levels within customer organizations, including C-level executives.
  • Understand customers' business challenges and objectives, and proactively identify opportunities to leverage DataVisor's solutions to drive value and ROI.
  • Drive product adoption and ensure customer satisfaction through regular engagement, business reviews, and strategic planning sessions.
  • Identify and pursue upsell and cross-sell opportunities within existing accounts, focusing on expansion into new business units and use cases.
  • Collaborate with internal teams, including Customer Success, Product, and Engineering, to ensure customer needs are met and issues are resolved promptly.
  • Accurately forecast revenue and growth opportunities within assigned accounts.
  • Maintain accurate and up-to-date records in Salesforce.
  • Lead contract negotiations and renewals for strategic accounts.

Requirements

  • 6-10 years of experience in enterprise SaaS sales or account management, with a focus on managing and growing large, strategic accounts.
  • Proven track record of successfully managing accounts with up to $10M+ ARR and driving significant upsell revenue.
  • Deep understanding of the Fraud/Regtech solutions landscape and the financial services industry.
  • Strong executive presence and ability to engage with C-level and VP-level executives.
  • Excellent communication, presentation, and relationship-building skills.
  • Strategic thinker with the ability to develop and execute account plans that drive growth and customer success.
  • Experience with contract negotiations and renewals.
  • Strong understanding of SaaS business models and metrics.
  • Ability to collaborate effectively with cross-functional teams.
  • Self-motivated, results-oriented, and able to thrive in a fast-paced environment.
  • Bachelor’s degree or equivalent experience required.
Benefits
  • Insurance, stock option, 401K and PTO.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
enterprise SaaS salesaccount managementupsell revenuecontract negotiationsSaaS business modelsrevenue forecastingstrategic account planscustomer success metricsFraud/Regtech solutionsfinancial services industry
Soft Skills
executive presencecommunication skillspresentation skillsrelationship-buildingstrategic thinkingcollaborationself-motivatedresults-orientedability to thrive in fast-paced environmentproblem-solving