Customer Success Manager – Strategic
Datasite
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
Visit company websiteExplore more
Salary
💰 $82,900 - $142,000 per year
About the role
- Proactively interact with senior stakeholders
- Build rapport and credibility with end-users
- Conduct initial onboarding of accounts
- Maintain up-to-date client organizational maps
- Provide regular feedback to cross-functional teams
- Exceed quarterly and annual revenue targets
Requirements
- 3-5 years of experience in a customer-facing role
- Demonstrable success managing relationships at strategic level accounts
- Proven proficiency engaging directly with customers
- Ability to work in a feedback driven environment
- Successful candidates will be innovative, persuasive, and creative
Benefits
- Health insurance (medical, dental, vision)
- Retirement savings plan
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal skillsleadershiporganizational skillscommunication skillsrelationship managementinnovative thinkingpersuasivenesscreativityfeedback managementcustomer engagement