Salary
💰 $90,000 - $110,000 per year
About the role
- Datarails is an FP&A platform designed to streamline and automate data consolidation, reporting, and planning.\n
- As a Solution Engineer on the Customer Expansion team, you'll sit on the Customer Expansion team and work directly with our existing customer base to implement add-on modules and drive adoption of new products.\n
- You'll serve as the technical expert on our full suite of offerings and partner closely with teams across product, marketing, and operations to shape go-to-market strategies and improve customer outcomes.\n
- This role is ideal for someone who is analytical, customer-focused, and comfortable wearing both a technical and strategic hat.\n
- This position is 100% remote-based anywhere in the United States or Canada.\n
- No sponsorship or relocation assistance is available.\n
- What You'll Do: Partner with existing customers to design and implement additional products; Act as the technical expert on our product suite; Advise customers on best practices for financial processes and reporting within the Datarails ecosystem; Collaborate cross-functionally; Maintain relationships with key customer stakeholders; Develop and iterate on internal playbooks and resources for add-on engagements.
Requirements
- 1–3 years of experience in software implementation, consulting, or similar customer-facing roles, finance or accounting background preferred\n
- Advanced Excel proficiency (formulas, VLOOKUP, PivotTables, Power Query, complex models)\n
- Strong communication and relationship-building skills - this role involves creating and managing business relationships with CFOs, VPs, Directors of Finance, and other customers from leading US companies, requiring the ability to engage in professional conversations, manage expectations, and guide customers to a positive outcome.\n
- Bachelor’s degree or equivalent experience