DATAMAXIS, Inc

Software Engineer

• Design, develop, and implement customer decisioning solutions using Pega Customer Decision Hub (CDH)
• Build and configure Next-Best-Action (NBA) strategies, engagement policies, and decision strategies
• Develop adaptive models and real-time decisioning capabilities to optimize customer interactions
• Collaborate with business stakeholders to understand customer engagement requirements and translate them into scalable Pega solutions
• Integrate Pega CDH with enterprise applications using REST APIs and other integration technologies
• Configure customer journeys and personalized engagement across multiple channels
• Perform unit testing, debugging, and troubleshooting to ensure high-quality deliverables
• Document technical designs, configurations, and implementation processes
• Support deployment activities and provide post-production support as required.

Pega Customer Decision Hub Developer