About the role
- Manage and maintain relationships with existing Arabic-speaking customers across the Middle East.
- Serve as the main point of contact for assigned accounts, ensuring satisfaction and renewal.
- Identify upsell and cross-sell opportunities within the customer base and drive revenue growth.
- Generate new leads in the region through outreach, partnerships, and events.
- Conduct sales demos, presentations, and product walkthroughs in Arabic and English.
- Support the sales cycle from prospecting to closing, coordinating with internal teams.
- Respond promptly to customer inquiries in Arabic, ensuring smooth communication.
- Support clients in understanding product capabilities, integrations, and use cases.
- Collaborate with delivery and support teams to resolve customer issues, ensuring success.
- Act as the voice of Arabic customers, providing feedback to product and leadership teams.
- Stay updated on digital marketing and data privacy trends in the Middle East region.
- Contribute to go-to-market strategies, campaigns, and localized messaging in Arabic.
Requirements
- Bachelor’s degree in Business, Marketing, or related field.
- 1–3 years in sales, account management, or customer success (SaaS, MarTech, or Digital Ads background preferred).
- Fluent Arabic (native-level) – mandatory.
- Strong command of English – required.
- Excellent communication and negotiation skills in Arabic and English.
- Ability to build and nurture strong customer relationships.
- Knowledge of digital advertising, analytics, and MarTech is a plus.
- Self-motivated, target-driven, and comfortable working independently.
- Opportunity to be the face of our Middle East sales growth.
- Competitive compensation with performance-based incentives.
- A collaborative and innovative environment working with global teams.
- Career progression into regional sales leadership.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salesaccount managementcustomer successdigital advertisinganalyticsMarTechprospectingnegotiationcustomer relationship management
Soft skills
communicationrelationship buildingself-motivatedtarget-drivencollaboration
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Marketing