Completed training in the IT field (technical apprenticeship or equivalent qualification)
Experience in 1st and 2nd-level field support
Experience in on-site support / field service
Very good knowledge of current Microsoft products and standard hardware
Good knowledge of networking, DHCP, DNS, and firewalls
Flexibility and willingness to travel
Native-level German language skills, spoken and written
Customer-friendly, service-oriented work style and strong interpersonal skills

Benefits

A secure future – permanent employment contract
Flexibility – work from home or at one of our DATAGROUP locations
Top equipment – choice of technical equipment, modern offices with ergonomic workstations
Your health bonus – subsidised workplace glasses, bike leasing, regular vitamins and support for sports activities
Mobility – Deutschlandticket for €37, company car (also available for private use)
Start successfully – with our personal and professional onboarding and feel-good management
Growth – we plan your career development together and support you with free training opportunities
You matter to us – various benefits, company breakfasts, celebrations and team events for fun and cohesion
Approachable – high appreciation and short communication and decision-making paths
In the heart of the city – office with good public transport connections

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IMACPC configurationhardware installationnetwork componentsuser trainingticketing systemnetworkingDHCPDNSfirewalls

Soft Skills

customer-friendlyservice-orientedinterpersonal skillsflexibilitywillingness to travel

Certifications

technical apprenticeshipequivalent qualification