DATAGROUP

Inside Sales – Commercial Administrative Specialist

DATAGROUP

full-time

Posted on:

Location Type: Office

Location: Hamburg • Germany

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Tech Stack

ERP

About the role

  • Full order processing – from creating quotes and procurement to invoicing
  • Advising our customers on all process-related questions concerning order processing
  • Researching service portfolios and preparing customized offers
  • Point of contact (all genders) for supplier communication, complaints and warranty processing as part of complaint management
  • Maintaining and updating customer and order data in our CRM and in the ERP system SAP S/4HANA
  • Continuous optimization of internal processes

Requirements

  • Completed commercial vocational training
  • Experience in customer-facing roles
  • Strong interest in IT or, ideally, an IT background
  • Empathetic manner and strong communication skills with commercial product understanding
  • Structured, analytical and independent working style
  • Strong communication and team skills
  • Very good German and good English skills, both written and spoken
Benefits
  • Central location with good transport connections
  • Health promotion supported by our company psychologist, subsidy for workplace glasses and much more
  • Support for personal and professional development, e.g., offer of ITIL Foundation certification after successful completion of the probationary period
  • Subsidy for the Deutschlandticket and “JobRad” leasing
  • Contribution to company pension scheme and the security of working in a stable environment
  • Mobile working (after probation): one day per week possible
  • On-site fitness studio with personal trainer and yoga classes at Brandshofer Deich, plus sponsorship for participation in sporting events (e.g., HafenCity Run in Hamburg)
  • Modern, well-equipped office building with height-adjustable desks at every workstation
  • Employee referral bonus for successful hires based on your recommendation and attractive discounts via our Corporate Benefits
  • Regular company events, such as summer parties and Christmas celebrations
  • Positive, respectful working atmosphere
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
order processingprocurementinvoicingcomplaint managementCRMERPSAP S/4HANA
Soft Skills
communication skillsempathetic manneranalytical working styleindependent working styleteam skills
Certifications
commercial vocational training