DatAds

Customer Success Manager

• Manage and develop eCommerce and agency clients
• Analyze existing setups and identify optimization opportunities
• Support the more effective integration of DatAds into clients’ daily processes
• Conduct regular client calls
• Provide support via Slack on strategic questions related to creatives and campaigns
• Identify growth opportunities among existing clients
• Proactively reach out to inactive or former leads via the CRM
• Create copy, emails, and brief updates to strengthen client retention, communicate success, and support sales activities
• Collaborate closely with founders Max and Daniel
• Contribute ideas and continuously improve internal processes

Customer Success Manager, Paid Social Media Buyer – Social Media Marketing Experience