DatAds

Social Media Manager

• Customer success & advisory: Support and develop our eCommerce and agency clients. You analyze existing setups, identify optimization opportunities, and help integrate DatAds more effectively into their daily processes.
• Customer support: Conduct regular calls with clients, provide support via Slack, and actively assist with strategic questions related to their creatives and campaigns.
• Upselling & reactivation: Identify growth opportunities with existing customers and proactively reach out to inactive or former leads via our CRM.
• Communication & content: Create copy, emails, and short updates for customer engagement, success communication, and to support sales activities.
• Collaboration & initiative: Work closely with the two founders, Max and Daniel, contribute your own ideas, and continuously improve our internal processes.

Customer Success Manager, Paid Social Media Buyer – Social Media Marketing Experience

Digital Marketing

• Client Success & Consulting: Manage and support our eCom and agency clients. You analyze existing setups, identify optimization opportunities, and help integrate DatAds more effectively into their day-to-day processes.
• Customer Support: Conduct regular client calls, provide support via Slack, and actively advise on strategic questions related to creatives and campaigns.
• Upselling & Re-engagement: Identify growth opportunities with existing clients and proactively reach out to inactive or former leads via our CRM.
• Communication & Content: Create copy, emails, and brief updates for client retention, success communication, and to support sales activities.
• Collaboration & Initiative: Work closely with the two founders, Max and Daniel; contribute your own ideas and continuously improve our internal processes.

Account Lead Manager, PPC, Digital Marketing, Meta Ads

Ecommerce

• Kundenerfolg & Beratung: Betreuung und Weiterentwicklung unserer eCom- & Agency-Kunden.
• Du analysierst bestehende Setups, erkennst Optimierungspotenziale und hilfst, DatAds effektiver in ihren täglichen Prozessen zu integrieren.
• Customer Support: Durchführung von regelmäßigen Calls mit Kunden, Unterstützung über Slack und aktive Begleitung bei strategischen Fragen rund um ihre Creatives & Kampagnen.
• Upselling & Reaktivierung: Identifizierung von Wachstumschancen bei bestehenden Kund:innen und proaktives Ansprechen von inaktiven oder früheren Leads über unser CRM.
• Kommunikation & Content: Erstellung von Texten, E-Mails und kurzen Updates zur Kundenbindung, Erfolgskommunikation und Unterstützung von Sales-Aktivitäten.
• Zusammenarbeit & Eigeninitiative: Enge Abstimmung mit den beiden Gründern Max und Daniel, Einbringen eigener Ideen und kontinuierliche Verbesserung unserer internen Prozesse.

Online Kommunikation & Marketing Manager – Startup, Ecommerce

Backend Engineer

• Feature development and expansion across product lines (Analytics, Inspiration, AI).
• Potential projects may include building and maintaining integrations with advertising platforms such as Taboola, Pinterest, or Snapchat.
• Implementation of an AI recommendation system.
• Extending static AI workflows into dynamic AI agents.
• Internal technical support: Communicate with the internal Customer Success team (in English) when bugs or technical questions arise.
• End-to-end system ownership: From system design to deployment and technical support you own complete technical solutions and ensure their operational excellence. We believe in giving maximum autonomy — you receive the problem, you design, build, and own the entire system solution.

Customer Success Manager, Paid Social Media Buyer – Social Media Marketing Experience

Account Lead Manager, PPC, Digital Marketing, Meta Ads

Online Kommunikation & Marketing Manager – Startup, Ecommerce

Full-Stack Software Engineer – Backend & Frontend