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Customer Success Manager, Paid Social Media Buyer – Social Media Marketing Experience
DatAdsCustomer Success Manager für DatAds, eine SaaS-Plattform für AI-gestütztes Ad-Creative- und Performance-Marketing. Betreuung von eCommerce- und Agenturkunden sowie Beratung zu Paid-Social-Kampagnen.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in performance advertising across platforms such as Meta, Google, LinkedIn, and TikTok, with a focus on client management and campaign optimization. Proficient in client communication and retention strategies, supported by a growth mindset and hands-on problem-solving abilities.
Highest-signal resume keywords
Performance AdvertisingCampaign ManagementClient CommunicationFluent GermanStrategic Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance AdvertisingCampaign ManagementClient Retention StrategiesCopywritingEmail MarketingCRM ManagementData AnalysisOptimization StrategiesCreative StrategyGrowth Opportunities Identification
Soft Skills
Confident CommunicationPersonable InteractionSelf-MotivationHands-On MentalityPragmatic Problem Solving
Tools & Technologies
SlackDatAdsCRM SoftwareVideo Conferencing Tools
Industry Keywords
ECommerceAgency ExperienceFreelance ExperienceClient ManagementPerformance Marketing
About the role
Key responsibilities & impact- Manage and develop eCommerce and agency clients
- Analyze existing setups and identify optimization opportunities
- Support the more effective integration of DatAds into clients’ daily processes
- Conduct regular client calls
- Provide support via Slack on strategic questions related to creatives and campaigns
- Identify growth opportunities among existing clients
- Proactively reach out to inactive or former leads via the CRM
- Create copy, emails, and brief updates to strengthen client retention, communicate success, and support sales activities
- Collaborate closely with founders Max and Daniel
- Contribute ideas and continuously improve internal processes
Requirements
What you’ll need- At least 2 years of experience in performance advertising, such as Meta, Google, LinkedIn, or TikTok
- Experience in both hands-on campaign management and strategic campaign development
- Ideally, experience working at an agency or as a freelancer
- Hands-on mentality and the ability to find pragmatic solutions
- Growth mindset and self-motivation
- Confident and personable communication with clients, both in writing and on video calls
- Fluent German and good written and spoken English
Benefits
Comp & perks- Professional growth: active involvement in exciting projects, significant ownership, and a steep learning curve
- Dynamic start-up environment with fast communication and decision-making, flat hierarchies, a talented and motivated founding team, and shared celebrations of success
- Flexible working hours
- Remote work opportunity
- 25 days of annual leave
- Access to a marketing network and opportunities to learn from experts
- Build a professional network with leading figures in the marketing industry