DataCatalyst

Customer Success Manager

• Manage multiple client engagement teams at an executive level as a billable consultant
• Work with senior client personnel to analyze and implement data management and data governance systems
• Assist DataCatalyst senior management with business development, marketing, and sales activities
• Provide guidance and share knowledge with team members, handling complex and specialized issues
• Create plans and strategies to accomplish engagement objectives and address engagement risks
• Maintain relationships with client management to manage expectations of service, timing, and deliverables
• Apply thorough understanding of complex data information systems to client situations
• Leverage extensive knowledge of clients' business/industry to identify technological developments and impacts
• Demonstrate project management skills, inspire teamwork, and use technology/tools to enhance deliverables
• Understand DataCatalyst service lines and assess firm capabilities to serve clients

Client Engagement Manager – Managing Consultant

Affiliate Manager

• Lead client delivery of large-scale data strategy, governance, and MDM engagements
• Serve as a trusted advisor to senior client stakeholders and ensure alignment with business objectives
• Provide quality assurance and ensure projects are delivered on time, on budget, and with measurable client impact
• Anticipate risks, resolve issues, and maintain high client satisfaction
• Build and nurture long-term client relationships and identify opportunities to expand services
• Support proposal development, presentations, and thought leadership to win new business
• Mentor and coach consultants and senior consultants; contribute to frameworks, methodologies, and reusable assets
• Work closely with senior leadership to drive project success and contribute to go-to-market efforts

Associate Partner

Business Analyst

• Deliver end-to-end solutions in data management, governance, and monetization
• Engage across project phases from strategy to implementation
• Define and document requirements, analyze business processes, support testing, training, and rollout
• Collaborate with internal teams and work with partner software vendors
• Lead tasks that advance client success and firm growth; contribute to business development, thought leadership, and recruiting
• Contribute to methodologies, tools, and approaches to enhance market differentiation

Senior Consultant / Business Analyst

Business Development Rep

• Seek new business opportunities by contacting and developing relationships with potential customers
• Follow up with clients after meetings, trade-shows, and seminars
• Qualify leads from marketing campaigns as sales opportunities
• Track and manage prospects through Salesforce.com
• Set up meetings or calls between prospective clients and DataCatalyst associates
• Report to the Business Development Manager on weekly/monthly/quarterly sales results
• Research, identify, and tenaciously generate weekly new opportunities
• Methodically qualify, build, and manage an accurate sales pipeline
• Maintain a high volume of activity including outbound calls, emails, and social selling
• Thrive on change while remaining organized, optimistic, and coachable
• Boost sales and contribute to long-term business growth

Client Engagement Manager – Managing Consultant

Associate Partner

Senior Consultant / Business Analyst

Business Development Representative