DashClicks

Digital Marketing

• Manage client communication with a focus on results-driven digital marketing strategies (SEO, Meta Ads, Google Ads)
• Lead regular client meetings/interactions to review campaign progress and identify new opportunities
• Educate clients on marketing best practices and platform features to enhance their campaigns
• Respond promptly and professionally to client queries via chat, email, or call
• Identify client goals and deliver customized strategies aligned with their business objectives
• Drive client retention and satisfaction by identifying upsell opportunities
• Negotiate agreements and maintain detailed records of sales and communications
• Create business plans to meet predetermined goals and performance quota
• Become a subject matter expert on the company’s platform and solutions
• Showcase the product to prospects and conduct discovery to understand their needs
• Maintain awareness of evolving software features and updates to guide clients effectively
• Support clients in maximizing the use and value of platform features
• Collaborate closely with internal marketing, product, and creative teams to deliver exceptional service
• Update internal stakeholders on customer insights, feedback, and any ongoing technical concerns
• Follow up with clients to ensure all technical issues are resolved in a timely manner
• Analyze and report product malfunctions for resolution and process refinement.
• Independently manage tasks using the company’s project management tools

Digital Marketing Account Manager