DASCO Home Medical Equipment

Manager, AR Operations Transformation

DASCO Home Medical Equipment

full-time

Posted on:

Location Type: Hybrid

Location: United States

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About the role

  • The Manager, AR Operations Transformation leads the modernization and optimization of DASCO’s Accounts Receivable operations.
  • This role is responsible for improving AR performance through process redesign, automation, data-driven insights, and operational discipline.
  • The Manager partners closely with Revenue Cycle, Operations, IT, and Compliance to reduce friction, accelerate cash, improve accuracy, and scale AR processes to support DASCO’s continued growth.
  • This role is both strategic and hands-on, requiring the ability to assess current-state workflows, identify inefficiencies, implement sustainable improvements, and drive adoption across teams.
  • Evaluate current AR workflows end to end, identifying gaps, bottlenecks, and inefficiencies.
  • Design and implement improved AR processes that increase cash velocity, reduce rework, and support scale.
  • Standardize workflows, documentation, and SOPs across teams and locations.
  • Lead continuous improvement initiatives focused on denials, underpayments, follow-up effectiveness, and accuracy.
  • Partner with IT and Revenue Cycle leadership to identify opportunities for automation and system enhancements.
  • Support implementation and optimization of AR tools, reporting, and automation solutions.
  • Reduce manual effort through smarter workflows, task prioritization, and data visibility.
  • Ensure AR processes are aligned with system capabilities and future-state technology roadmaps.
  • Establish and monitor AR performance metrics such as DSO, aging, cash collections, denial rates, and productivity.
  • Use data and reporting to identify trends, risks, and opportunities for improvement.
  • Provide clear, actionable insights to leadership on AR performance and transformation progress.
  • Lead change management efforts to ensure new processes are adopted and sustained.
  • Train, coach, and support AR teams through workflow changes and new tools.
  • Partner with leaders to reinforce accountability and consistent execution.
  • Serve as a trusted operational partner to AR leadership and frontline teams.
  • Collaborate closely with Operations, Intake, Billing, Compliance, and IT to align AR processes.
  • Support acquisition integration and scaling efforts by ensuring AR workflows can flex and grow.
  • Ensure AR processes align with regulatory, payor, and compliance requirements.

Requirements

  • Bachelor’s degree or equivalent experience
  • 5 or more years of experience in Accounts Receivable, Revenue Cycle, or healthcare financial operations
  • Demonstrated experience leading process improvement or operational transformation initiatives
  • Strong analytical skills with the ability to translate data into action
  • Experience working cross-functionally with Operations, IT, and Finance
  • Preferred Healthcare or DME experience
  • Experience with automation, workflow optimization, or system implementations
  • Lean, Six Sigma, or process improvement training
  • Strong change management and stakeholder communication skills
  • Power BI & Brightree Experience
Benefits
  • WFH Flexible 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Accounts ReceivableRevenue Cycleprocess improvementoperational transformationdata analysisworkflow optimizationautomationLeanSix Sigmaperformance metrics
Soft Skills
analytical skillschange managementstakeholder communicationcollaborationleadershipcoachingtrainingproblem-solvingstrategic thinkingoperational discipline
Certifications
Bachelor's degreeLean certificationSix Sigma certification