Dartmouth-Hitchcock Keene

Executive Assistant

• Answers telephone, screens and directs calls, gives directions, and takes messages.
• Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
• Designs, analyzes, and coordinates master and other schedules.
• Maintains, tracks, and sends charts.
• May provide scribing and other administrative support to clinical staff.
• Types patient letters.
• Composes and edits correspondence.
• Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.
• Completes and processes a variety of reports, forms, reimbursements, etc.
• Obtains authorizations and pre-certifications.
• Conducts on the job training for new staff members and gives input into performance appraisals.
• Directs the work of other employees, work study students, floats, temps, volunteers and others.
• Creates agendas and takes minutes for meetings.
• Coordinates conferences/meetings and make travel arrangements.
• Performs record keeping procedures.
• Addresses billing concerns, and solves patient billing issues.
• Provides input into budget preparation.
• Performs other duties as required or assigned.

Senior Clinical Secretary – Ophthalmology