Senior Clinical Secretary – Ophthalmology

Dartmouth-Hitchcock Keene

Senior Clinical Secretary performing administrative duties for ophthalmology at Dartmouth Health. Handling scheduling, patient coordination, and providing support to clinical staff.

Posted 7/28/2026full-timeLebanon • New Hampshire • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities, including scheduling, record management, and communication skills in a medical environment. Proficient in handling patient interactions and coordinating various administrative tasks effectively.

Highest-signal resume keywords

Administrative Support ExperienceMedical Terminology KnowledgeProficiency in ExcelExcellent Communication SkillsRecord Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SchedulingRecord ManagementChart PreparationReport ProcessingPatient Billing Resolution

Soft Skills

Interpersonal SkillsTeam LeadershipTraining and Development

Tools & Technologies

PC Word ProcessingSpreadsheetsPowerPointMicrosoft Publisher

Industry Keywords

Medical SettingPatient InteractionAuthorization and Pre-CertificationBudget Preparation

About the role

Key responsibilities & impact

Answers telephone, screens and directs calls, gives directions, and takes messages.
Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
Designs, analyzes, and coordinates master and other schedules.
Maintains, tracks, and sends charts.
May provide scribing and other administrative support to clinical staff.
Types patient letters.
Composes and edits correspondence.
Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.
Completes and processes a variety of reports, forms, reimbursements, etc.
Obtains authorizations and pre-certifications.
Conducts on the job training for new staff members and gives input into performance appraisals.
Directs the work of other employees, work study students, floats, temps, volunteers and others.
Creates agendas and takes minutes for meetings.
Coordinates conferences/meetings and make travel arrangements.
Performs record keeping procedures.
Addresses billing concerns, and solves patient billing issues.
Provides input into budget preparation.
Performs other duties as required or assigned.

Requirements

What you’ll need

High School diploma with 3 years of administrative support experience or the equivalent required.
Proven experience working with the public required.
Knowledge of medical terminology may be required.
Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.
Excellent communication and interpersonal skills required.
Previous experience working in a medical setting preferred.

Benefits

Comp & perks

Health insurance
Paid time off
Flexible work arrangements