Solutions Engineering Manager – Enterprise TOLA
Darktrace
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • United States
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Tech Stack
About the role
- Leading, coaching, and empowering a pre-sales engineering team supporting Enterprise & Mid‑Market customers across the TOLA territory, with a focus on continuous development, clear expectations, and high accountability.
- Building and executing territory strategies in partnership with regional Sales and Channel leadership, ensuring alignment across go-to-market motions.
- Leveraging extensive channel experience to strengthen relationships within the partner ecosystem—empowering partners, supporting joint business, and amplifying technical value in the field.
- Driving a high‑performance culture by monitoring KPIs, refining technical excellence, and implementing strategies to exceed POV, partner-influenced, and direct sales targets.
- Providing strategic technical guidance throughout the customer lifecycle, collaborating closely with Sales and Customer Success teams to support acquisition, expansion, and retention motions.
- Leading talent development: recruiting top technical talent, providing structured coaching and mentorship, and managing performance to ensure team and individual success.
Requirements
- Experience managing a regional pre-sales engineering team within a software or SaaS organization, supporting both Enterprise and Mid‑Market accounts.
- Strong background working closely with the channel, including established relationships across the TOLA partner ecosystem and a deep understanding of channel-led go-to-market models.
- Prior hands-on experience as a Sales Engineer or Technical Account Manager; cybersecurity experience strongly preferred.
- Strong technical foundation across on‑premise and cloud networking architectures.
- In-depth, hands-on understanding of cybersecurity tools, technologies, architectures, email and network infrastructure, and the evolving threat landscape.
- Exceptional communication skills with the ability to influence, educate, and build trust at all levels—internally, with customers, and with partners.
- Demonstrated success mentoring, coaching, and developing high‑performing technical teams.
- Familiarity with modern sales methodologies (e.g., MEDDPICC) highly preferred.
Benefits
- 100% medical, dental and vision insurance, plus dependents
- Paid parental leave
- Pet insurance
- Discount
- Life insurance
- Commuter benefits
- 401(k)
- Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pre-sales engineeringSales EngineerTechnical Account Managercybersecuritycloud networking architectureson-premise networking architecturescybersecurity toolsemail infrastructurenetwork infrastructuresales methodologies
Soft Skills
leadershipcoachingmentorshipcommunicationinfluencetrust buildingteam developmentperformance managementstrategic guidancecollaboration