Act as a Darktrace and security expert and consultant to customers.
Develop and maintain excellent, hands-on knowledge of the Darktrace solution.
Conduct deployment discovery and architecture design reviews for existing customers to ensure maximum value delivery.
Work with customers to learn their priorities and map to technical solutions.
Utilize strong, respectful communication to form productive relationships with customers, partners, peers, and cross-functional internal teams.
Be mentored by and in turn provide mentorship to members of the CSE team on areas of particular expertise.

Requirements

2+ years of experience in a relevant role, ideally with the cybersecurity industry (i.e: Customer Success Engineering, Technical Account Management, etc)
Strong knowledge of both on-premise and cloud networking (AWS, Azure, GCP)
Experience within the cyber security industry preferred
Additional experience in one or more of the following areas also preferred: Email Security; Incident Response; Cloud Security Architecture
Confident, polished communicator with a proven ability to build lasting, critical business relationships
Fluent in Spanish is a plus.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cybersecuritycloud networkingEmail SecurityIncident ResponseCloud Security ArchitectureDarktrace

Soft Skills

communicationrelationship buildingmentorshipcollaboration