Darkroom

Creator Manager

Darkroom

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Creator Network Ownership: Build and scale Darkroom’s proprietary TikTok creator network, with a focus on retention, performance, and brand alignment.
  • Team Management: Lead and mentor Creator Leads and Creator Managers; establish best practices for outreach, onboarding, and relationship management.
  • Program Development: Launch structured creator tiers, perks, and incentives that improve creator experience and output.
  • CRM & Systems Oversight: Own the development of Darkroom’s creator CRM, reporting infrastructure, and tracking tools to manage scale and performance.
  • Campaign Oversight: Collaborate with Strategists and the Director of TikTok Shop to match creators to campaigns, track output, and ensure delivery meets content and performance standards.
  • Event Strategy: Lead the execution of creator-facing events, activations, and livestream initiatives that strengthen relationships and drive GMV.
  • Performance Accountability: Report on creator campaign success, affiliate revenue contribution, and content quality trends using structured KPIs and platform data.
  • Cross-functional Leadership: Partner with Accounts, Strategy, Media Buying, and Creative to align creator work with client objectives and campaign timelines.

Requirements

  • 5+ years of relevant experience in creator partnerships, influencer marketing, or social commerce, with at least 3 years in a leadership or team management role
  • Minimum 1 year of managing or partnering with TikTok Shop creators and strong understanding of TikTok Shop, live selling, affiliate commission models, and creator performance levers.
  • Demonstrated experience managing creator teams, building scalable systems, and delivering against revenue KPIs.
  • Experience organizing and executing events or programs that foster creator retention and community.
  • Proficient with TikTok Creator Marketplace, UpPromote, or CRM platforms used for influencer/affiliate tracking.
  • Creative thinker with a performance mindset—you know how to balance brand, content, and sales.
  • Excellent communicator and collaborator with a proven ability to lead across departments and client needs.
Benefits
  • Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy and 10 holidays throughout the year to keep you recharged and sharp.
  • Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona!
  • Health & Wellness: Company-sponsored medical, dental, and vision benefits with, so you can stay as healthy as can be.
  • Darkroom offers a Phantom Equity Incentive Plan—a long-term, seniority-based cash bonus that vests over five years and pays out if the company is sold, rewarding those who help us grow.
  • Finances, growth, and retirement: After one year with Darkroom, we deliver a robust 401k program with company match, equity incentives, and a profit-sharing opportunity so we can help you save as the company grows.
  • Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.
  • Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
creator partnershipsinfluencer marketingsocial commerceevent organizationperformance accountabilityKPI reportingcreator retention strategieslive sellingaffiliate commission modelscreator performance management
Soft Skills
team managementleadershipcommunicationcollaborationcreative thinkingperformance mindset