Serve as the first point of contact for Workday issues during go live, including access, workflow and data concerns.
Monitor system performance, identify issues quickly and resolve or escalate while keeping stakeholders informed.
Support user communication and create training materials that help teams adapt to Workday with confidence.
Act as the subject expert across Workday modules including Core HCM, Benefits, Compensation, Time Tracking, Talent, Learning, Absence, Payroll and Expenses.
Configure business processes, reporting, security roles, integrations and system updates.
Manage changes to business processes and integrations and ensure security groups align with governance and audit requirements.
Lead or participate in Workday upgrade cycles, regression testing and user acceptance testing.
Conduct regular data audits, lead data cleansing efforts and complete root cause analysis to prevent recurring issues.
Develop and maintain reports and dashboards that support HR and business decision making.
Produce compliance reporting and support regulatory needs.
Partner with HR, IT and business leaders to improve adoption and ensure Workday delivers value.
Provide training, documentation and ongoing support to help users build confidence in the system.
Stay current with Workday updates and propose, test and implement enhancements, automation and process improvements.

Requirements

Workday HCM certification or accreditation.
At least three years as a Workday HRIS Analyst or in a similar role.
At least three years of HR experience with strong understanding of core HR processes and data.
Strong knowledge of HRIS configuration, data hygiene and HCM processes.
Experience supporting system rollouts, upgrades or major configuration projects.
Strong analytical and problem solving skills with attention to detail.
Confident communicator who can work across HR, IT and business teams.
Ability to manage multiple priorities in a fast paced environment and join occasional global calls.
Experience with additional Workday modules, reporting tools such as Power BI or Tableau, and integrations or data migration.

Benefits

medical, dental, and vision insurance
retirement savings plans with company match contributions
paid vacation and sick time
wellness resources
life insurance
professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Workday HCMHRIS configurationdata hygieneHCM processesreportingdata auditsroot cause analysissystem integrationsregression testinguser acceptance testing

Soft Skills

analytical skillsproblem solvingattention to detailcommunicationcollaborationtime managementadaptabilitytrainingdocumentationstakeholder management

Certifications

Workday HCM certification