Daniels Health

Field Service Manager

Daniels Health

full-time

Posted on:

Origin:  • 🇺🇸 United States • Pennsylvania

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Job Level

Mid-LevelSenior

About the role

  • Lead and support a team of 15 Field Service Technicians across 25 hospital sites. Coordinate installations, service schedules, and inventory with Plant Managers and Delivery Drivers. Train hospital staff and internal teams on product use, safety, and compliance. Conduct audits, monitor service quality, and drive continuous improvement. Build strong relationships with hospital personnel and attend facility meetings. Hire, train, and manage service staff, including scheduling, performance reviews, and safety training. Maintain accurate records and ensure regulatory compliance. Collaborate with Sales and Regional Operations to support account growth and retention.

Requirements

  • Bachelor’s degree or equivalent experience. 5+ years of leadership experience in a service-related industry (healthcare preferred). Strong communication, project management, and customer service skills. Experience managing teams, budgets, and operational KPIs. COVID-19 vaccination required.