DanAid

QA Automation Engineer

• Automation Development: Design, develop, and enhance automation workflows using UiPath, n8n, and/or Python.
• Internal Productivity Tools: Develop internal tools (CLI, web tools, small services, dashboards, scripts) to improve team productivity and reduce manual work.
• Production Support & Improvement: Maintain and continuously improve deployed automations/services in production environments.
• Merchant Integration Support: Provide technical support to merchants integrating with DANA APIs via ticket-based workflow.
• Agile Delivery: Work in sprint-based execution: planning, estimation, daily updates, demo, and retrospectives.

Automation Engineer

Procurement

• Develop procurement strategies through spend analysis to optimize cost, efficiency, and value creation.
• Build procurement initiative pipeline aligned with assigned commodity categories.
• Oversee procurement transaction within assigned commodity and initiate improvements to eliminate redundancy and inefficiency.
• Drive and achieve agreed cost-saving targets.
• Develop team capabilities and competencies to support current and future procurement activities.
• Manage the Source-to-Pay process and ensure alignment with the organization SLAs.
• Ensure proper and timely procurement documentation as per internal procurement policies and procedures.
• Build relationship with business users to ensure early procurement involvement.

Procurement Lead

Risk

• Assist Chief Risk Officer in order to achieve its risk management strategic plan by connecting risk management needs of the DANA business, converting customer demand into product demand and process mechanism and leading risk management implementation and optimization.
• Has a solid reporting directly to Chief Risk Officer and act as his alternate on Enterprise Risk Management related matter upon his absence, also responsible for regulatory related matters for the Risk Management Team.
• Responsible for managing all regulatory matters related to risk management, including those involving Bank Indonesia (BI), Kominfo, and other relevant bodies.
• Additionally, oversee risk management matters in collaboration with associations such as KADIN (Indonesian Chamber of Commerce and Industry).
• Responsible in managing the area of ERM and risk monitoring & analytics as well as ensuring the deliverable of work from each team members can be deliver as per standard and in timely manners.
• Oversee for the Company’s business and product risk assessment methodology, including managing, identifying, evaluating, reporting, and manage the firm's risks externally and internally to the organization and works diligently with senior management.
• Assist business to achieve their objectives by providing advice on risk management issue and designsufficient control mitigation to help safeguard the business from any possible threats.
• Identify and detect potential threats to brand reputation by conducting social media risk monitoring and monitoring any abnormality of transaction through risk dashboard.
• Ensure risk management related policies, procedures and guidance are updated and in compliance with applicable regulations, and strategic imperatives of the Company.
• Ensure the conduct of regular risk assessment, risk mitigation design, risk product requirement, risk monitoring and analytics are effectively performed by taking into account risk requirement and standard are set at the acceptable level.
• Promote risk culture within risk management organization and cross functions within DANA and act as a subject matter expert for any related risk management issue.
• Successfully mentor the staff in reaching the work objectives and to give value to the team through their daily works as well as conduct one on one coaching with team member to align on the working objective and expectation from each member.

Head of Enterprise Risk Management – Analytics

Project Manager

• Oversee the strategic planning, execution, and completion of enterprise-level projects.
• Ensure enterprise-level projects align with organizational goals, strategies, and company KPIs.
• Monitor company KPIs closely, promptly escalating potential issues that could hinder target achievement.
• Work closely with key stakeholders to track company KPIs, identifying root causes and devising solutions as needed.
• Collaborate closely with relevant stakeholders in planning, executing, and delivering enterprise-level projects.
• Diligently track project progress and milestones to ensure timely delivery and goal adherence.
• Build strong relationships with internal and external stakeholders to ensure project success.
• Provide periodic reports on company KPIs and enterprise project portfolios to executives.
• Continuously improve project management processes and methodologies for enhanced efficiency and effectiveness.

Enterprise Project Management Officer

Communications

• Develop and execute DANA’s integrated communications strategy across corporate, social, internal, and partnership communications to enhance brand’s trust and reputation.
• Define team structure, goals, KPIs, and operating cadence to ensure high-quality execution and measurable impact.
• Oversee all communication activities, including corporate communications, social communications, community building, internal communications, and strategic partnership functions.
• Act as senior communications advisor to leadership and cross-functional stakeholders.
• Lead corporate narrative development, positioning DANA as a trusted and innovative fintech leader.
• Ensure consistent messaging and corporate branding across all communication channels.
• Oversee media relations strategy, including press engagement, spokesperson preparation, and press materials (press releases, Q&As, media kits).
• Manage reputation monitoring, issue management, and crisis communications planning and execution.
• Build and maintain relationships with media outlets, key opinion leaders, shareholders, stakeholders, and partners.
• Set strategy for DANA’s social media communications (corporate channel) — ensuring tone, consistency, and community engagement.
• Oversee content planning and real-time social listening and response, including escalations and sensitive topics.
• Partner with Marketing/Brand teams to align select messaging for corporate channel distribution and rollouts.
• Handle conventional and social media crisis and issue management, including developing and implementing communication plans.
• Partner with Customer Service teams to strategize, align, and execute high profile users complaints/issues to minimize PR issues.
• Lead communications support for strategic partnerships (BicaraDANA and corporate partnerships). Lead announcement strategy (story angles, press, social, exec messaging), ensuring partner alignment and brand integrity.
• Lead strategic corporate flagship events to enhance DANA’s brand equity in the industry. Lead Community Building initiatives with ecosystem partners such as users, techies and merchant communities.
• Build and execute internal comms strategy to strengthen employee engagement and alignment with company mission, business priorities and company culture.
• Deliver consistent leadership communications (Town Halls, Monday Demo, internal announcements, crisis internal comms).
• Support HR and leadership teams in building culture narratives and change communication efforts.
• Work closely with Government Relations, CEO Office, Legal, Compliance, Risk, HR, Marketing, Product, and Business teams. Ensure communications are compliant, accurate, and aligned with regulatory expectations.
• Lead, mentor, and build a high-performance data driven team; manage external agencies (PR, social, creative, monitoring).

Head of Communications

Manager

• Define and own the strategy and roadmap for consumer marketing services, including promotions, incentives, loyalty, and campaign solutions
• Own and track key business KPIs, such as adoption, engagement, retention, revenue contribution, and ROI
• Design and execute end-to-end go-to-market strategies for marketing service launches, campaigns, and seasonal initiatives
• Develop scalable promotion and incentive frameworks that balance consumer growth with sustainable unit economics
• Collaborate with merchant and partnership teams to co-create consumer-facing marketing programs and co-marketing initiatives
• Work closely with Product and Engineering to translate marketing and business needs into consumer-facing tools and features
• Ensure smooth execution across campaign operations, product launches, and ongoing marketing services
• Analyze consumer behavior, market trends, and campaign performance to continuously optimize strategies
• Partner with cross-functional teams (marketing, product, partnerships, finance, legal, data, operations) to support marketing service objectives
• Prepare and present regular performance updates and insights to key stakeholders

Consumer Business Manager

QA Engineer

• Support Data Team by gathering high quality data needed by company.
• Support Data Quality Team to implement data quality check in various metrics and aspect.
• Conduct data cleaning.
• Keep up to date with the latest data engineering tools and techniques to continuously improve the data process in company.