1-2 years of technical support or customer service experience and working with software related problems
Knowledge of SQL, C#, and object oriented programming in general.
Must demonstrate the ability to learn other languages
Ability to diagnose and correct software-related issues
Experience working with LINUX/UNIX operating systems
Ability to read and understand directions and help document those directions as they relate to understanding software applications
Learn to teach and train the software application to our customers
Record steps taken to resolve customer questions or issues

Benefits

Competitive pay
Engaging & challenging work
Excellent culture - 35 employees, team-oriented, learning focused, highly engaged
Joining a company who highly values their employees and gives them a voice
Casual environment
Opportunities to grow with the company
Yearly personal fulfillment fund
Connective experiences: celebrations, engagement activities, wellness challenges, etc.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLC#object oriented programmingLINUXUNIXsoftware troubleshootingcodingsoftware documentationcustomer trainingproblem diagnosis

Soft Skills

customer servicecommunicationproblem solvingability to learninstructional skillsattention to detailinterpersonal skillsorganizational skillsprofessionalismadaptability