Warranty Administrator
Daimler Truck AG
full-time
Posted on:
Location Type: Hybrid
Location: Mulgrave • Australia
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About the role
- Provide key warranty administrative support to dealers and internal stakeholders
- Manage end-to-end warranty claims process
- Ensure accuracy and compliance in submissions
- Provide technical assessment of claims
- Support dealers with guidance and training
- Maintain data integrity in warranty systems
- Contribute to continuous improvement through reporting
Requirements
- Knowledge of the commercial vehicle industry (ideally)
- Experience with heavy commercial vehicles (ideally)
- Strong verbal and written communication skills
- Effective conflict resolution
- Relationship management skills
- Negotiation skills
- Problem-solving skills
- Ability to educate on dealer warranty processes
- Permanent working visa for Australia/New Zealand
Benefits
- EAP program
- Generous parental leave
- Collaborative environment
- Brand new office space in Mulgrave
- Easy on-site parking
- Vehicle lease program
- Continuous learning opportunities
- Career development
- Global opportunities
- Discounted car leasing
- Employee assistance programs
- Employee Recognition and Reward programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
warranty claims processtechnical assessmentdata integrityreporting
Soft Skills
verbal communicationwritten communicationconflict resolutionrelationship managementnegotiationproblem-solvingeducational skills