Da Vinci

Consultant

Lead WMS implementation projects as the senior industry and product SME through Discovery, Design, Configuration, Training, UAT and Go-Live
Gather client requirements during the discovery phase and translate them into actionable design solutions using out-of-the-box cloud configurations
Understand client operations and recommend best practices to optimize ROI and operational efficiency
Lead system design reviews and oversee junior consultants’ work for accuracy and consistency
Support training, testing, and “go-live” activities, ensuring smooth client adoption
Serve as a trusted advisor, guiding clients on industry best practices and future-proof solutions
Deliver training to both client super users and end users
Build and maintain reusable project artifacts, documentation, and collateral
Provide QA and review of system design solutions from architects and consultants
Troubleshoot advanced software-related issues and provide L2/L3 functional support to clients and internal teams (Sales, Marketing, Support, Professional Services)
Contribute to product feedback and integration roadmaps as a senior SME

Principal Consultant