d1g1t

Business Analyst

• Provide client support on most functional and data related matters
• Configure d1g1t platform and on-board users in accordance with their business requirements
• Oversee daily reconciliation process
• Participate in the software delivery process to d1g1t clients including testing, documenting system usage and operational processes and training users
• Help build the best possible experience for our clients
• Work as part of the team to understand client current and future requirements
• Maintain knowledge base & internal documentation that would enable effective client support & improve client experience
• Act as a strategic partner to product teams
• Develop reports and dashboards for the team to monitor and report on client success.
• Identify product requirements that would drive operational efficiencies.

Senior Business Analyst