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Senior Business Analyst
d1g1tBusiness Analyst providing client services and operational support at d1g1t's fintech wealth management platform. Collaborating with clients and teams to enhance client success and experience.
Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Provide client support on most functional and data related matters
- Configure d1g1t platform and on-board users in accordance with their business requirements
- Oversee daily reconciliation process
- Participate in the software delivery process to d1g1t clients including testing, documenting system usage and operational processes and training users
- Help build the best possible experience for our clients
- Work as part of the team to understand client current and future requirements
- Maintain knowledge base & internal documentation that would enable effective client support & improve client experience
- Act as a strategic partner to product teams
- Develop reports and dashboards for the team to monitor and report on client success.
- Identify product requirements that would drive operational efficiencies.
Requirements
What you’ll need- Undergraduate degree in quantitative, business, or engineering field
- 1-5 years of relevant experience, preferably in financial markets or investment management
- Experience with: Excel, Google Suite, Notion, Slack, Python, SQL.
- Proactive problem solver and self learner
- Strong analytical skills and attention to details
- Passionate about client success
- Strong interest in finance and wealth management space with the desire to learn.
- Great listener and communicator.
Benefits
Comp & perks- Competitive compensation package with on-target bonus and comprehensive healthcare benefits.
- Employee and Family Assistance Program
- Fitness and Wellness Credit
- Continuing Education Allowance
- Flexible hours and purpose driven hybrid-work policy.
- Ability to work abroad for up to 2 months in a year (some conditions apply).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonSQLExcelGoogle SuiteNotiondata analysisreport developmentdashboard creationsoftware testingdocumentation
Soft Skills
problem solvingself-learninganalytical skillsattention to detailclient successcommunicationlisteningteam collaborationstrategic partnershipuser training