Cypher Consulting Europe S.L.

Artificial Intelligence

• Help drive initiatives that ensure regulatory compliance, foster innovation, and enable the responsible adoption of AI across the organization.
• Work in a collaborative, cross-functional environment to establish and strengthen data and AI governance practices that support business objectives and emerging technologies.

AI & Data Governance Specialist

ServiceNow

• Lead platform modernization initiatives, reduce technical debt, review custom solutions, and define reusable platform capabilities.
• Own the design and migration strategy from Guided Decision Trees (GDT) to ServiceNow Playbooks, providing governance and technical leadership.
• Hands-on technical lead responsible for Playbook and GDT development, implementation guidance, and issue resolution.
• Drive innovation across the ServiceNow platform, identify new opportunities, develop proof-of-concepts, and showcase business value.
• Provide architecture leadership across CMDB and ITOM domains, ensuring solution alignment, governance, and successful delivery.

ServiceNow Consultant

• Lead the design and development of ServiceNow applications and modules.
• Work closely with business analysts, project managers, and other stakeholders.
• Customize and configure ServiceNow modules, workflows, forms, and scripts.
• Develop and implement integrations between ServiceNow and other enterprise systems.
• Create comprehensive technical documentation for developed solutions.
• Investigate and resolve complex issues related to ServiceNow configurations.

ServiceNow Developer

Data Engineer

• Design, build, and maintain scalable batch and streaming pipelines using bronze/silver/gold architectures
• Develop reusable transformation frameworks and production-grade Spark workloads
• Implement and optimize Delta Lake solutions, including: ACID transactions, Partitioning strategies, Schema evolution, OPTIMIZE/ZORDER, Incremental and CDC processing patterns
• Configure and manage Unity Catalog permissions, governance, lineage, and auditability
• Perform Spark performance tuning and observability monitoring
• Integrate Databricks with Azure services including ADLS, ADF/Synapse, Key Vault, and Microsoft Entra ID
• Implement CI/CD pipelines and deployment automation using Azure DevOps or GitHub Actions
• Collaborate with architects, analysts, data scientists, and engineers to align technical implementation with business needs
• Continuously improve platform performance, reliability, cost efficiency, and standardization

Azure Databricks Data Engineer

Software Engineer

• Design and develop solutions using Salesforce OmniStudio components: OmniScripts, Integration Procedures, DataRaptors, FlexCards
• Translate business requirements into scalable technical solutions
• Integrate Salesforce with external systems via APIs and middleware
• Collaborate with architects, Product Owners, and other developers
• Ensure performance optimisation and scalability of solutions
• Troubleshoot and resolve technical issues across the platform
• Participate in agile ceremonies and contribute to continuous improvement
• Maintain documentation and best practices

AI & Data Governance Specialist

ServiceNow Consultant

ServiceNow Developer

Azure Databricks Data Engineer

Salesforce OmniStudio Developer