Cypher Consulting Europe S.L.

Financial Planning and Analysis

• Successfully implement Dynamics 365 F&O (AX) financial or SCM modules for international client projects
• Provide high-quality business and software application services
• Develop sustainable and effective client solutions
• Follow structured project methodologies to ensure successful delivery according to plan
• Maintain strong business knowledge, professional skills, and client-focused behavior
• Proactively identify project risks and manage or escalate them appropriately
• Share regular progress updates with stakeholders through formal and informal channels
• Contribute to pre-sales efforts when needed
• Represent the organization with professionalism and a positive attitude
• Offer proactive advice based on industry best practices

Dynamics 365 Consultant – Finance, SCM

Vice President

• Supporting deployment and maintenance of live models.
• Supporting or driving enhancement of existing credit risk scorecards in order to improve their performance or their applicability to other risk measurement or regulatory requirements.
• Being involved in data improvement initiatives to support model development.
• Overseeing the development and testing of complex programs, dashboards, and tools in alignment with business specifications, driving innovation and efficiency.
• Guiding more junior staff in application of the best modelling standards.
• Collaborating closely with the internal Independent Model Review team throughout the model development, monitoring, and review processes to ensure compliance and best practices.

VP Credit Risk Specialist

Solutions Engineer

• Handle administration and configuration of Jira Service Management Cloud and related Atlassian products
• Manage project setups, workflows, screens, fields, permissions, and notification schemes
• Implement and maintain automation rules to streamline processes
• Collaborate with teams to gather requirements and translate them into Jira solutions
• Support integrations with third-party systems using REST APIs and connectors

Jira Solutions Engineer, Cloud

• Lead the design, configuration, and implementation of SAP FICO solutions, with a primary focus on Credit Management processes.
• Support business requirements gathering, process mapping, and fit-gap analysis for Finance and Credit functions.
• Configure and optimize Credit Control Areas, Risk Categories, Credit Limits, Credit Checks, and Credit Rules.
• Implement and maintain SAP FSCM Credit Management components (if applicable) including scoring, credit rules engines, and integration with external agencies.
• Work closely with cross-functional teams (SD, MM, Treasury, BI) to ensure seamless end-to-end financial and credit processes.
• Develop functional specifications for enhancements, interfaces, reports, and forms.
• Provide guidance and support for system testing (SIT, UAT), data migration, and cutover activities.
• Troubleshoot and resolve system issues, ensuring minimal disruption to business operations.
• Deliver end-user training and create documentation for system processes and configurations.
• Support continuous improvement initiatives and recommend best practices for SAP Finance and Credit processes.

SAP FICO Consultant

Product Manager

• Act as internal subject matter expert in deployment project
• Configure, manage, and optimize Zendesk settings and integrations to align with company objectives and workflows
• Develop and maintain custom views, triggers, automations, macros, and other Zendesk functionalities
• Oversee Zendesk upgrades, testing, and rollout of new features with minimal disruptions
• Train new agents and continuously educate existing team members on Zendesk functionalities and best practices
• Create technical documentation, user manuals, and training materials for agents and other staff members
• Ability to integrate Zendesk Talk or other telephony systems
• Design and generate reports and dashboards to monitor customer support metrics and KPIs
• Work closely with Customer Support and Service leadership to design and implement SLAs, ticket workflows, and escalation procedures
• Collaborate with IT and other departments to integrate Zendesk with other tools and platforms
• Ensure compliance with data privacy regulations and security best practices within Zendesk
• Troubleshoot and resolve any Zendesk-related issues or disruptions
• Stay up to date with the latest Zendesk features, best practices, and industry trends
• Ability to integrate with Zendesk Chat or other integrated messaging tools

Product Owner

ServiceNow

• Design, develop, and execute test cases for ServiceNow modules, workflows, and custom applications.
• Perform functional, regression, and integration testing on new and existing ServiceNow features.
• Validate ServiceNow configurations, business rules, and workflows against requirements.
• Collaborate with developers, administrators, and business analysts to identify and resolve defects.
• Create and maintain test documentation, including test plans, test scripts, and defect reports.
• Support automated testing efforts using tools like ATF (Automated Test Framework) within ServiceNow.
• Participate in release and deployment cycles, ensuring quality standards are met.

QA Engineer – ServiceNow

Data Engineer

• Work cross-functionally to intake, process, transform, and store large amounts of data from various sources
• Build and maintain the core data infrastructure that powers the organisation's advanced analytics, machine learning applications, and data-driven decision-making
• Strong technical skills, problem-solving abilities, and excellent communication with stakeholders at all levels

Principal Data Engineer

• Successfully implement Dynamics 365 F&O (AX) financial or SCM modules for international client projects
• Provide high-quality business and software application services
• Develop sustainable and effective client solutions
• Follow structured project methodologies to ensure successful delivery according to plan
• Maintain strong business knowledge, professional skills, and client-focused behavior
• Share regular progress updates with stakeholders through formal and informal channels

Dynamics 365 Consultant, Finance and SCM

• Successfully implement Dynamics 365 F&O (AX) financial modules for international client projects
• Provide high-quality business and software application services
• Develop sustainable and effective client solutions
• Follow structured project methodologies to ensure successful delivery according to plan
• Maintain strong business knowledge, professional skills, and client-focused behavior
• Proactively identify project risks and manage or escalate them appropriately
• Share regular progress updates with stakeholders through formal and informal channels
• Contribute to pre-sales efforts when needed
• Represent the organization with professionalism and a positive attitude
• Offer proactive advice based on industry best practices

Senior Consultant, Dynamics 365 F&O (AX) Finance

• Design, develop, and implement ServiceNow solutions within a defined timeframe.
• Collaborate with cross-functional teams to gather and understand requirements.
• Customize and configure ServiceNow modules, workflows, forms, and scripts.
• Develop and implement integrations between ServiceNow and other enterprise systems.
• Create comprehensive technical documentation for developed solutions.
• Investigate and resolve complex issues related to ServiceNow configurations, integrations, and performance.
• Stay informed about the latest ServiceNow features and enhancements.

ServiceNow Developer

• Act as internal subject matter expert in deployment project.
• Configure, manage, and optimize Zendesk settings and integrations to align with company objectives and workflows.
• Develop and maintain custom views, triggers, automations, macros, and other Zendesk functionalities.
• Oversee Zendesk upgrades, testing, and rollout of new features with minimal disruptions.
• Train new agents and continuously educate existing team members on Zendesk functionalities and best practices.
• Create technical documentation, user manuals, and training materials for agents and other staff members.
• Integrate Zendesk Talk or other telephony systems and Zendesk Chat or messaging tools.
• Design and generate reports and dashboards to monitor customer support metrics and KPIs.
• Work closely with Customer Support and Service leadership to design and implement SLAs, ticket workflows, and escalation procedures.
• Collaborate with IT and other departments to integrate Zendesk with other tools and platforms.
• Ensure compliance with data privacy regulations and security best practices within Zendesk.
• Troubleshoot and resolve any Zendesk-related issues or disruptions.
• Stay up to date with the latest Zendesk features, best practices, and industry trends.

Product Owner, Zendesk

• Work cross-functionally to intake, process, transform, and store large amounts of data from various sources
• Build and maintain the core data infrastructure that powers the organisation's advanced analytics, machine learning applications, and data-driven decision-making
• Architect robust and scalable data pipelines on cloud platforms
• Build and maintain data warehouses, data lakes, and other large-scale data storage systems
• Design and implement ETL processes and data transformation techniques
• Communicate and collaborate with stakeholders at all levels
• Support machine learning pipelines and model deployment where required

• Successfully implement Dynamics 365 F&O (AX) financial modules for international client projects Provide high-quality business and software application services Develop sustainable and effective client solutions Follow structured project methodologies to ensure successful delivery according to plan Maintain strong business knowledge, professional skills, and client-focused behavior Proactively identify project risks and manage or escalate them appropriately Share regular progress updates with stakeholders through formal and informal channels Contribute to pre-sales efforts when needed Represent the organization with professionalism and a positive attitude Offer proactive advice based on industry best practices

Senior Finance Consultant, Dynamics 365 F&O, AX

Security Engineer

• Report directly to product cybersecurity director and act as technical and administrative interface between Cybersecurity department (PCSMS) and R&D teams
• Facilitate and coordinate cybersecurity management system (CSMS) implementation at product stream level
• Perform TARA, cybersecurity case reviews, and cybersecurity incident review
• Conduct attack vector analysis, vulnerability analysis, and support incident response processes
• Drive technical investigations and system design reviews to identify root causes of vulnerabilities
• Work in a cross-functional layout, cooperating with and determining key responsible persons to execute daily tasks
• Onsite presence in Gothenburg required for the duration of this 6-month contract (possible extension)

Cybersecurity Engineer

• Key contributor to the design, development, and implementation of ServiceNow solutions within defined timeframes
• Lead the design and development of ServiceNow applications and modules ensuring performance, security, and scalability
• Work closely with business analysts, project managers, and stakeholders to gather and translate requirements into technical solutions
• Customize and configure ServiceNow modules, workflows, forms, and scripts to enhance system functionality and user experience
• Develop and implement integrations between ServiceNow and other enterprise systems to enable seamless data flow and automation
• Create comprehensive technical documentation, including design specifications, deployment guides, and user manuals
• Investigate and resolve complex issues related to ServiceNow configurations, integrations, and performance
• Stay informed about latest ServiceNow features, enhancements, and industry best practices and incorporate them into development

Dynamics 365 Consultant – Finance, SCM

VP Credit Risk Specialist

Jira Solutions Engineer, Cloud

SAP FICO Consultant

Product Owner

QA Engineer – ServiceNow

Principal Data Engineer

Dynamics 365 Consultant, Finance and SCM

Senior Consultant, Dynamics 365 F&O (AX) Finance

ServiceNow Developer

Product Owner, Zendesk

Principal Data Engineer

Senior Finance Consultant, Dynamics 365 F&O, AX

Cybersecurity Engineer

Senior ServiceNow Developer