As Manager, Channel Operations, you will be the strategic owner of Channel Operations at Cyera.
Partner closely with Channel & Alliances leadership to design and evolve the Channel operating model, focusing on scaling success with Cyera’s top strategic partners.
Establish clear operational frameworks for how Cyera works with GSIs, Resellers & VARs, Technology Alliances, and CSP partners, aligned to our ICP (G2K and Enterprise).
Help define and operationalize the channel operating cadence.
Define, monitor, and continuously improve KPIs that measure channel effectiveness and growth.
Own and evolve core Channel Ops processes, ensuring they are scalable, documented, and built for growth.
Serve as the business owner for Channel Operations workflows in Salesforce.

Requirements

5+ years in Channel Operations, Partner Operations, or GTM Operations supporting partner-led growth in a SaaS environment (cybersecurity strongly preferred).
Proven ability to build and scale processes in ambiguous, fast-growing organizations; comfortable being both a thought partner and a builder.
Experience supporting complex partner ecosystems including GSIs, Resellers/VARs, Technology Alliances, and CSPs.
Strong Salesforce expertise with the ability to design reporting, dashboards, and workflows that leadership trusts and uses.
Experience managing or mentoring others and operating as a senior partner to Channel leadership.
You naturally think in terms of repeatability, leverage, and long-term growth rather than short-term fixes.

Benefits

Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

Channel OperationsPartner OperationsGTM OperationsKPI monitoringProcess scalingReporting designDashboard creationWorkflow managementSaaSCybersecurity

Soft skills

Strategic thinkingProcess improvementMentoringThought partnershipComfort with ambiguityLeadershipCollaborationGrowth mindsetProblem-solvingCommunication