Security Engineer II – Splunk
Cyderes
full-time
Posted on:
Location Type: Hybrid
Location: Bengaluru • India
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About the role
- Support Intake process including coverage for Eastern Standard Time Business Hours
- Assist with administration and maintenance of SIEM, Log Management and Data Analytical Platform.
- Provide Tier-III level technical support for SIEM, Log Management Platform and Data Analytical tools during business hours and non-business hours.
- Conduct System Health Checks on managed technologies and provide recommendations on performance improvements.
- Create and maintain standard operating procedures, technical documents and troubleshooting guidelines of security solutions.
- Monitoring and tuning of managed SIEM technologies to optimize system performance.
- Stay current on SIEM best practices, logging standards, and relevant security trends; participate in internal training and knowledge‑sharing sessions.
- Configure and troubleshoot managed security devices.
- Providing assistance to customer requests such as Log Source configuration, App installation, Data Parsing, Use Case Development and Troubleshoot complex issues for managed technologies.
- Responsible for managed technologies patching and updates.
- Follow change management processes for SIEM configuration changes and assist with testing in lower environments when applicable.
- Develop technical solutions to automate repeatable tasks.
- Utilize tools and analytical skills to investigate the root cause of issues across the technologies.
- Opening and following up on tickets and customer request with 3rd party vendors.
- Collaborate with managers to develop and enhance SIEM service offerings.
- Communicate effectively orally and in writing.
- Establish a cooperative working relationship with persons contacted in the course of performing assigned duties.
Requirements
- College Diploma or University Degree in Information Security or relevant security up-to-date certificates and/or equivalent work experience
- At least Three years of experience in the IT Security and SIEM technologies (Splunk)
- Holds industry-recognized certifications of security technologies or network technologies
- Proficient knowledge and experience with SIEM
- Strong understanding of IT Security concepts, best practices, and market direction
- Familiarity with Networking fundamentals such as VLAN, WAN, LAN, VPN, SAN, OSI Model, Firewall, Next-Gen Firewalls, etc.
- Knowledge of common information security management frameworks such as ITIL, NIST and PCI DSS.
- Excellent communications skills
- Exceptional Time Management and organizational skills
- A positive and constructive minded team player
- Excellent troubleshooting, reasoning and problem-solving skills
Benefits
- Equal Opportunity Employer (EOE)
- Remote work opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SIEMLog ManagementData Analytical toolsTroubleshootingSystem Health ChecksConfigurationAutomationData ParsingUse Case DevelopmentPatching
Soft Skills
CommunicationTime ManagementOrganizational skillsTeam playerProblem-solvingReasoningInterpersonal skillsCollaborationTechnical documentationCustomer service
Certifications
Information Security DiplomaUniversity Degree in Information SecurityIndustry-recognized security certificationsNetwork technologies certifications