Sales Team Lead, Customer Service
CYBOT
full-time
Posted on:
Location Type: Office
Location: Darmstadt • Germany
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Job Level
About the role
- Strategic and operational leadership of a customer service team
- Support in presenting services and solutions
- Responsible for preparing quotations, including pricing calculations
- Identify and capitalize on cross-selling opportunities
Requirements
- Experience in proactive and reactive sales and customer service
- Analytical and strategic thinking
- Strong negotiation skills with customers and suppliers
- Proficient in SAP, Microsoft Dynamics and Microsoft Office
- Leadership experience preferred
Benefits
- Commitment to excellent service quality and high customer satisfaction
- Modern IT tools to increase efficiency
- Both professional and disciplinary leadership responsibilities
- Employee development and career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salescustomer servicequotationspricing calculationscross-selling
Soft Skills
strategic thinkinganalytical thinkingnegotiationleadership