Digital Product Specialist
CYBOT
full-time
Posted on:
Location Type: Office
Location: Laval • Canada
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About the role
- Manage the entire lifecycle of digital products, from inception to launch and continuous improvement.
- Gather and document requirements to ensure the product aligns with user and customer expectations.
- Collaborate closely with OpCo digital leaders, marketers, and sales teams to deliver products that drive business value.
- Ensure product requirements are clear, feasible, and aligned with business priorities.
- Conduct user research to understand how internal and external customers interact with digital tools.
- Analyze user feedback and product performance to identify improvement opportunities.
- Provide training and product support to ensure stakeholders understand the product’s functionality and business value.
- Monitor market and competitor trends to identify opportunities for product enhancement and innovation.
Requirements
- Bachelor’s degree in Marketing, Business, Digital Technologies, or a related field.
- Strong knowledge of digital product development and/or digital marketing methodologies.
- Minimum 3 years of experience in digital product development, digital support, product management, or a related function.
- Experience conducting user research and analyzing product performance metrics is considered an asset.
- Strong analytical skills to interpret market trends, user feedback, and product performance data.
- Ability to identify product challenges and propose innovative, user‑centric solutions.
- Excellent communication (French and English) and interpersonal skills.
Benefits
- Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs.
- Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
- Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
- Company paid Life Insurance, and employee paid disability.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital product developmentdigital marketing methodologiesuser researchproduct performance analysisproduct managementdata interpretationuser-centric solutions
Soft Skills
analytical skillscommunication skillsinterpersonal skills
Certifications
Bachelor’s degree in MarketingBachelor’s degree in BusinessBachelor’s degree in Digital Technologies