CYBOT

Branch Manager

CYBOT

full-time

Posted on:

Location Type: Office

Location: Chanas • France

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About the role

  • Lead and motivate the branch team
  • Unite, engage and empower the team around performance and customer satisfaction objectives
  • Manage operations in line with Sonepar’s strategy
  • Implement managerial routines and support change management
  • Develop commercial performance and increase the branch’s visibility
  • Represent the branch and Sonepar to the local ecosystem (customers, partners, institutions)
  • Contribute to revenue growth
  • Organize and participate in commercial events and customer training
  • Work in coordination with inside sales, field sales and support teams
  • Monitor commercial activity and service quality
  • Ensure compliance with commercial standards and pricing policy
  • Develop upselling and customer value
  • Track and analyze commercial activity using group tools (CRM, reporting, performance indicators)
  • Handle customer complaints

Requirements

  • Significant experience in team management and commercial/business management
  • Proficiency with digital tools
  • Hands-on, field-oriented approach and strong customer service focus
  • Good knowledge of the local market
Benefits
  • Meal vouchers (€11 value, 60% covered by the employer)
  • Tailored onboarding program to help you develop your skills
  • Company health insurance
  • 1 RTT day per month (additional paid leave)
  • CSE (works council) with various benefits
  • Internal career opportunities in France and internationally
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipteam managementcustomer servicechange managementperformance managementcommercial managementengagementmotivationcommunicationproblem-solving