Inside Sales Representative
CYBOT
full-time
Posted on:
Location Type: Office
Location: Trois-Rivières • Canada
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About the role
- Receive customer calls and provide accurate pricing and product information, conducting research as needed.
- Enter customer orders into the system.
- Follow up with customers on orders in progress.
- Track corporate requests, analyze reports, and take appropriate action.
- Take necessary steps to resolve customer service issues promptly and follow up to ensure resolution.
- Proactively suggest related and/or alternative products when appropriate;
- Keep technical product knowledge up to date.
- Perform other related duties as required.
Requirements
- Two (2) years of experience in customer service and sales
- DEP (vocational diploma) in Electricity and/or sales training (an asset)
- Good knowledge of the electrical distribution market
Benefits
- We believe in professional development: training, career advancement opportunities, and tuition reimbursement.
- We have an employee recognition program: corporate events, social club, employee assistance program, and employee discounts.
- We take care of our employees: a flexible benefits package including medical, dental, vision, a health spending account, RRSP contribution, life insurance, and disability insurance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicesalesproblem solvingcommunicationresearchorder trackingfollow-upproduct knowledgesuggestive sellingresolution
Certifications
DEP (vocational diploma) in Electricitysales training