
Branch Manager
CYBOT
full-time
Posted on:
Location Type: Office
Location: Amarillo • Texas • United States
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About the role
- Responsible for direct or indirect supervision of all departments
- Directs the sales activities of the branch and sales team
- Develops and maintains customer relations with “whatever it takes” service
- Oversees decision making and resolution of customer complaints ensuring proper handling, timely solution and positive customer experience
- Follows company credit and return policies
- Promotes and supports company-wide product promotions
- Cooperates with vendors, manufacturers and co-workers to build a team approach
- Develops and maintains professional relationship with vendors and other business partners
- Evaluates employee performance following company procedures
- Enforces company policies and applies appropriate employee counseling and discipline
- Reviews employee timecards weekly and approves them for processing
- Represents the company’s interest positively and professionally
- Maintains building interior/exterior, vehicles and equipment
- Creates and maintains a safe working environment for employees
- Responsible for safeguarding assets of the branch
Requirements
- Four-year college degree preferred
- Minimum of 2-year associates degree or equivalent from a college or technical school
- Minimum of 4 years of industry related experience (product, sales, purchasing, project or operations)
- Previous management or supervisory experience preferred
- Must hold a valid driver’s license and maintain acceptable driver history and insurance coverage
- Knowledge of electrical products and applications
- Skilled in selling products & services, negotiating sales, pricing and terms
- Ability to effectively communicate information and present ideas and solutions to customer
- Ability to add, subtract, multiply and divide units of measure, using whole numbers, common fractions, and decimals as well as calculate figures, such as discounts, percentages, and commissions
- Possess strong customer service and communication skills
- Strong work ethic including organizational skills with the ability to prioritize multiple tasks
- Maintain confidentiality of sensitive business information in an honest and ethical manner
- Attitude and knowledge of safety in working environment
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salescustomer relationsemployee performance evaluationnegotiating salespricingcalculating discountscalculating percentagescalculating commissionsknowledge of electrical productssafeguarding assets
Soft Skills
supervisory experiencecommunication skillscustomer serviceorganizational skillsability to prioritize tasksteamworkproblem-solvingconfidentialitywork ethicsafety awareness
Certifications
four-year college degreetwo-year associates degreevalid driver’s license