CYBOT

Sales Representative, Internal

CYBOT

full-time

Posted on:

Location Type: Office

Location: Sorel-Tracy • Canada

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About the role

  • Receive customer calls and provide appropriate information regarding pricing and products, conducting research as needed.
  • Enter customer orders into the system.
  • Follow up with customers on orders in progress.
  • Track corporate requests, analyze reports and take action.
  • Take necessary steps to resolve customer service issues in a timely manner and ensure follow-up.
  • Proactively suggest related and/or alternative products when appropriate.
  • Keep technical product knowledge up to date.
  • Other related duties.

Requirements

  • Two (2) years of experience in customer service and sales
  • DEP (Diploma of Vocational Studies) in Electrical/Electronics or sales training (an asset)
  • Good knowledge of the electrical distribution market
Benefits
  • We believe in professional development: training, career opportunities and tuition reimbursement.
  • We have an employee recognition program: corporate events, social club, employee assistance program and employee discounts.
  • We take care of our employees: a flexible benefits program including medical, dental, vision, health spending account, RRSP contribution, life insurance and disability insurance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicesalescommunicationproblem-solvingresearchorder trackingfollow-upproduct knowledgeanalytical skillssuggestive selling
Certifications
DEP (Diploma of Vocational Studies) in Electrical/Electronicssales training