CYBOT

Branch Operations Manager

CYBOT

full-time

Posted on:

Location Type: Office

Location: Tucson • Arizona • United States

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About the role

  • Partner with Regional Branch Operations Managers to develop and execute sales strategies to meet or exceed targets.
  • Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates.
  • Prepares sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
  • Implement and monitor company initiatives to enhance operational efficiency and customer satisfaction.
  • Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
  • Establishes goals and objectives for assigned area to meet overall department goals; develops and implements new and revised methods or procedures to improve efficiency and help achieve goals.
  • Ensures proper training of employees effective and safe usage of equipment and machinery.
  • Inspects physical condition of warehouse and equipment.
  • Prepares work order for repairs and requisitions for replacement of equipment.
  • Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, and procurement.
  • Advises and instructs subordinates in all aspects of work; ensures adherence to Company's safety policies and procedures.
  • Reviews and evaluates the progress of employees in accordance with company guidelines.
  • Exercises authority for independent decision-making affecting warehouse.
  • Transmits administrative information, policies and procedures, decisions, changes, etc. to subordinates.
  • Analyzes operational issues to determine the most effective and efficient use of all resources.
  • Plans and schedules tasks over the short and long range to determine priorities and assign work.
  • Compiles and prepares reports for management regarding area operations and financial matters.
  • Controls inventory levels and coordinates and organizes annual inventory counts for assigned area/division.
  • Resolves customer complaints, questions and inventory problems presented by subordinate staff.
  • Manages property control system; assigns numbers, tags and ensures appropriate documentation of location, description and other data.
  • Maintains inventory levels; purchases equipment, materials, furniture or other supplies in accordance with budget and priorities.
  • Determines disposition of used or damaged property and handles accordingly.
  • Other responsibilities may be assigned.

Requirements

  • In-depth knowledge of electrical products and their applications.
  • Ability to read, analyze, and interpret financial reports
  • Experience with Eclipse or similar CRM system
  • Exceptional customer service skills with a focus on building long-term relationships.
  • Highly motivated with a proactive approach to problem-solving.
  • Strong computer skills, including proficiency in inventory management software and Microsoft Office Suite.
  • Strong leadership skills including coaching, mentoring and listening
  • Ability to effectively present information to top management and speak effectively before groups of customers, vendors or employees.
  • Excellent communication and interpersonal skills
  • Must be a team player and abide by QED’s strong core values and beliefs.
Benefits
  • 401K Plan
  • Competitive Medical Plans (medical, dental, and vision)
  • Paid Vacation
  • Paid Sick
  • Paid Personal
  • Paid Holidays
  • Flexible Spending Accounts (Health and Dependent Care)
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts
  • Long-term and Short-term Disability
  • Life Insurance
  • a Definitive Career Path
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory managementfinancial report analysissales strategy developmentoperational efficiency improvementwarehouse managementcustomer relationship managementproblem-solvingreport preparationgoal settingtraining and development
Soft Skills
customer serviceleadershipcoachingmentoringcommunicationinterpersonal skillsteam playerproactive approachlisteningpresentation skills