Inside Sales Representative
CYBOT
full-time
Posted on:
Location Type: Office
Location: Alma • Canada
Visit company websiteExplore more
About the role
- Receive customer calls and provide accurate pricing and product information, and conduct research when required.
- Enter customer orders into the system.
- Follow up with customers on orders in progress.
- Follow up on corporate requests, analyze reports, and take appropriate action.
- Take necessary measures to resolve customer service issues in a timely manner and ensure proper follow-up.
- Proactively suggest related and/or alternative products when necessary;
- Keep technical product knowledge up to date.
- Perform other related duties as required.
Requirements
- Two (2) years of experience in customer service and sales
- DEP (vocational diploma) in electrical work and/or sales training (an asset)
- Good knowledge of the electrical distribution market
Benefits
- We believe in professional development: training, career opportunities, and tuition reimbursement.
- We have an employee recognition program: corporate events, social club, employee assistance program, and employee discounts.
- We take care of our employees: flexible benefits program, including: medical, dental, vision, health spending account, RRSP contribution, life insurance, and disability insurance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer order entrypricing analysisproduct researchreport analysisissue resolutiontechnical product knowledge
Soft skills
customer servicecommunicationproblem-solvingproactive suggestionfollow-up
Certifications
DEP in electrical worksales training