CYBEX

Third Store Manager

CYBEX

full-time

Posted on:

Location Type: Office

Location: Amsterdam • Netherlands

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About the role

  • Deliver an exceptional, premium brand experience to ensure outstanding client satisfaction
  • Serve as a consistent role model, inspiring the team and driving store performance
  • Support initiatives to build and nurture a loyal store community
  • Collaborate proactively, respectfully, and productively with team members to exceed store goals
  • Provide exemplary after-sales service, including returns and exchanges, while safeguarding cash and profitability
  • Engage meaningfully with clients to cultivate lasting relationships and a sense of community
  • Maintain a luxurious, easy-to-shop environment, ensuring compliance with store policies, procedures, and security standards
  • Lead by example in executing daily operational priorities and objectives assigned by Store Management
  • Identify opportunities for improvement and communicate actionable suggestions to enhance sales and achieve store KPIs
  • Assist Store Management in upholding impeccable stock and cash management standards

Requirements

  • Several years of experience in luxury, premium retail, or the juvenile industry
  • Relevant education, at minimum a completed apprenticeship in sales, commerce, or a related field
  • Excellent verbal and written communication skills in local language and English
  • Strong passion for design, fashion and the luxury industry
  • Energetic, positive and client-focused attitude
  • Flexible and hands-on, with a proven ability to adapt to business needs
  • Willingness to work flexible hours in line with store requirements
  • Proficient in Microsoft Office and comfortable using POS systems
Benefits
  • Competitive salary
  • Attractive annual leave
  • Discounts on our products
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salescommerceclient satisfactionstock managementcash managementafter-sales servicereturns and exchangesstore KPIs
Soft Skills
communicationteam collaborationleadershipclient-focusedadaptabilityenergeticpositive attitude
Certifications
completed apprenticeship in sales