CyberSecurity Breakthrough

Integrations Engineer

CyberSecurity Breakthrough

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Tech Stack

AndroidiOSJavaScriptRPASQLTypeScript

About the role

  • Build, support, and maintain reliable and robust Cerby RPA flows.
  • Monitor, detect, and resolve incidents with automation workflows.
  • Reactive communication from the Technical Support team to troubleshoot and resolve issues.
  • Work with Cerby’s engineering team and collaborate with them to prioritize new RPA system improvements and resolve customer-facing incidents.
  • Analyze user activity and feedback to guide the implementation of new automations and improvements.
  • Write, improve & maintain knowledge base articles for internal and public documentation.

Requirements

  • 2+ years working with JavaScript (TypeScript is a plus) coding, testing, debugging, and automation techniques.
  • Knowledge of the technical architecture of web crawlers - XPath, CSS Selectors, JSON, API
  • Hands-on experience working with RESTful APIs.
  • Experience troubleshooting web technologies (HTML/CSS) using the browser’s developer tools.
  • Excellent verbal and written communication skills in English.
  • Knowledge of version control systems with branching and merging (GitHub).
  • Ability to collaborate with a distributed team across time zones.
  • Have a good sense of building code that others can easily use.
  • Ability to translate complex processes into simple instructions for non-technical users.
  • Availability to work on-call shifts.
  • Nice to have: 2+ years experience working on customer service or similar customer-facing teams.
  • Experience with complex SQL queries.
  • Knowledge of the technical architecture of web crawlers - XPath, CSS Selectors, JSON, API
  • Experience using Rest APIs (Postman).
  • Understand the complexities of a mobile ecosystem, including the nuances of both the iOS & Android operating systems development.
  • Proficiency in investigating and retrieving crash logs for multiple mobile platforms (Charles, ADB, Xcode knowledge).
  • Experience with security products or regulatory-heavy industries is a plus.
Benefits
  • Employees can work remotely
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JavaScriptTypeScriptautomation techniquesXPathCSS SelectorsJSONAPIRESTful APIsHTMLSQL
Soft Skills
verbal communicationwritten communicationcollaborationtroubleshootingsimplifying complex processescustomer serviceavailability for on-call shifts