CyberSecurity Breakthrough

Solutions Engineer

• Build, support, and maintain reliable and robust Cerby RPA flows.
• Monitor, detect, and resolve incidents with automation workflows.
• Reactive communication from the Technical Support team to troubleshoot and resolve issues.
• Work with Cerby’s engineering team and collaborate with them to prioritize new RPA system improvements and resolve customer-facing incidents.
• Analyze user activity and feedback to guide the implementation of new automations and improvements.
• Write, improve & maintain knowledge base articles for internal and public documentation.

Integrations Engineer